The waitress is responsible for providing excellent customer service by attending to guests' needs in a timely, courteous, and professional manner. Duties include taking orders, serving food and beverages, answering questions about the menu, and ensuring a clean and welcoming dining environment.
Key Responsibilities:
1.
Customer Service:
Greet guests warmly as they arrive and escort them to their tables.
Present menus and assist customers in selecting food and beverages.
Provide recommendations and upsell items when appropriate.
Address special dietary needs or preferences.
2.
Order Management:
Take food and beverage orders accurately and relay them to the kitchen and bar.
Confirm special requests with the kitchen, such as food allergies or modifications.
Serve meals and drinks promptly and correctly.
3.
Dining Experience:
Check on guests regularly to ensure satisfaction with food and beverages.
Handle complaints or issues swiftly and professionally, escalating them to the manager if necessary.
4.
Cleaning and Organization:
Maintain a clean and organized workspace, including tables, chairs, and service areas.
Set up and clear tables efficiently, ensuring a high turnover rate during busy periods.
Follow health and safety regulations to ensure a sanitary dining environment.
5.
Billing and Payments:
Prepare accurate bills and process various payment methods.
Handle cash and credit card transactions responsibly.
6.
Team Collaboration:
Work closely with kitchen staff, bartenders, and other servers to ensure smooth service.
Communicate guest feedback and special instructions effectively to other team members.
Qualifications:
High school diploma or equivalent preferred.
Previous experience as a waitress or in a customer service role is a plus.
Excellent communication and interpersonal skills.
Ability to multitask and remain calm under pressure.
Basic math skills for handling payments.
Schedule:
Availability to work evenings, weekends, and holidays as required.
Benefits:
May include employee meals, uniform allowances, and opportunities for advancement
Weekly one day off.
Salary Range
: Starting 2200 QAR per month
Send Your CVs
- 77348524 or mohamadsajith152@gmail.com
Job Type: Full-time
Pay: From QAR2,200.00 per month
Application Deadline: 02/12/2024
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