Job Description

JOB PURPOSE Prepare the dining area in the outlet, event or function where assigned and ensure that all guests/customers are served in a professional, efficient and courteous manner. 1. Serve the customers/guests with quality foods and beverages prepared according to established standards. 2. Assist other staff in maintaining sufficient stock during the entire shift including checking all the received stock, make sure that the same is in accordance with the order, quality and quantity and display or store them. 3. Ensure that the service station, outlet, area is kept clean and tidy at all times and that crockery and cutlery items are clean and arranged in order as per the standard defined procedure. 4. Prepare and close the outlet according to standard opening and closing procedures. 5. Comply with and practice the company's established Hygiene Policy and Procedures especially in food and equipment handling, and ensure that the environment is clean and organized at all times. 6. Attend to customer complaints satisfactorily or seek the assistance of the Incharge when not in the position to provide solution to the problem and inform the Supervisor on duty at all times. 7. Assist in collecting, loading and delivery of items to the outlets and perform other related duties as required. KNOWLEDGE, SKILLS AND EXPERIENCE Minimum Qualification: 10th standard certificate or equivalent qualification. Skills: Fluency in spoken and written English is required with good knowledge of all food and beverage items. Knowledge of Arabic and/or Hindi is highly beneficial. Experience: Minimum of 1 to 2 years experience in a reputable restaurant or six-month craftsmanship course in F. & B. service is preferred. Job Types: Full-time, Permanent