We are seeking a dynamic and results-driven leader to take on a strategic role overseeing a high-performing team across multiple industry verticals, with full P&L accountability for volume-based business. This role involves managing and scaling a team of Account Managers and Sales Executives, while driving both new client acquisition and the growth of existing accounts. The ideal candidate will be responsible fora expanding the client base by securing new logos, while also strengthening relationships with current clients through exceptional service delivery, proactive account management, and operational excellence in volume recruitment and staffing solutions xefxbbxbfJOB RESPONSIBILITIES:-
Client Acquisition & Business Development
Drive the acquisition of new clients across sectors by identifying prospects, initiating contact, and opening doors for business opportunities.
Lead the end-to-end sales cyclexe2x80x94from initial outreach and pitch to proposal, negotiation, and deal closurexe2x80x94supporting and guiding the team throughout.
Build and maintain a strong sales pipeline, ensuring consistent growth in new client acquisition and expansion into new segments.
Relationship Management & CNPS Ownership
Serve as the primary relationship custodian for key clients, ensuring high engagement, retention, and satisfaction.
Own and drive improvements in Client Net Promoter Score (CNPS), championing client experience across all touchpoints.
Act as a trusted advisor to clients, understanding their needs and aligning TASCs offerings to create long-term value.
Service Delivery Oversight & Client Success
Ensure seamless coordination between Sales, Service Delivery, and Operations teams to deliver a superior onboarding and post-sales experience.
Proactively resolve client issues, escalations, or concerns, with a strong focus on responsiveness and service excellence.
Monitor service performance against SLAs and client expectations, implementing feedback loops for continuous improvement.
Strategic Market Development
Formulate and execute go-to-market strategies to penetrate new industry verticals and expand TASCs footprint in both mainland and free zone entities.
Leverage market intelligence and competitor benchmarking to identify growth opportunities and tailor sales strategies accordingly.
Government & Regulatory Liaison
Foster relationships with government authorities (MOHRE, GDRFA, Free Zones, DED, etc.) to support client onboarding and enhance service reliability.
Stay informed of regulatory changes impacting visa, PRO, and company formation services, ensuring alignment in client communications.
Cross-functional Collaboration
Work closely with internal teams including Legal, Finance, Operations, and HR to ensure the timely and accurate delivery of client solutions.
Support proposal development, pricing strategies, and contract finalization in collaboration with relevant stakeholders.
Innovation & Process Improvement
Promote automation and digital transformation initiatives that improve client experience, reduce turnaround times, and enhance operational transparency.
Encourage a culture of agility, responsiveness, and innovation within the sales function.
External Representation & Thought Leadership
Represent TASC Corporate Services in client engagements, business forums, and industry events.
Actively promote the TASC brand, reinforcing its reputation as a trusted partner for corporate services and workforce solutions.
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