Company Description

Join the UAE\'s largest bank and one of the world\'s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting & dynamic industry.



JOB PURPOSE:

This role is primarily responsible for managing and monitoring output of the department

The individual needs to have complete ownership & accountability of the Loan Processing Centre and ensure that daily activities are conducted in adherence to laid down operating procedures of the bank. Further, the owner needs to work in co-ordination with the other departments across the Organization, Personal Banking (Conventional &Islamic), Corporate &Investment Banking credit underwriters/administration units & Agency Banking in effectively processing transactions and provide a full-service banking proposition to the bank\'s customers.

KEY ACCOUNTABILITIES:

Strategy Development and Implementation

• Direct the implementation of the functional strategy ensuring alignment to group strategy, FAB vision, mission and corporate objectives.
• Ensure that functional strategy and related strategic plans are implemented, which are aligned with the vision and mission of the bank.
• Ensure the provision of subject matter expertise for the assigned domain and provide counsel to FAB leadership on all related areas to facilitate the achievement of FAB strategy and functional strategies.

Leadership

• Manage the effective achievement of functional objectives through effective leadership and by setting of individual objectives, managing performance, developing and motivating team to maximise performance.
• Lead the talent development initiatives for the assigned function, collaborating with discipline experts and thereby ensure the availability of talent to fit business requirements.
• Act as a role model and drive adherence to organisational values and ethics by employees of the assigned function to ensure the establishment of a value driven culture within the bank.

Policies, Systems, Processes & Procedures

• Develop and lead the implementation of functional policies, systems, processes, procedures and controls covering all areas of assigned functional so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service in a consistent manner.

Change Management

• Lead the management of change through continuous improvement of functional systems, processes and practices taking into account global standards and changes in the business environment which demand proactive action plans.

Reporting

• Ensure that all functional reports are prepared timely and accurately and meet FAB requirements, policies and quality standards.

Job Context

Strategic Contribution

• Lead the execution of Bank\'s strategic plan within functional scope.
• Designing the Division strategy and ensuring its alignment with the Bank\'s strategy.
• Lead day-to-day execution, governance and monitoring of the reporting functions within division.

Operational Delivery:

• Manage all Functions delivering the services within remit.
• Set functional priorities and overlook the roll out of transformation activity of functions within division.
• Overlook the functional operations within remit, coach utilizing best practices, commonalities of approach with a specific focus on optimized Client Service, Risk Management principles and lean & efficiency principles.
• Set and direct best practices and apply the principles of Operational Risk Policy
• Manage, lead, develop and coach direct reports
• Coach articulating product strategies and ensuring the full execution of the annual operating plan.
• Develops related systems and operating procedures, on-going product/process re-engineering.
• Involve relevant support departments to ensure smooth operations for all functional products and services.

Business Partnership

• Successfully partner with the stakeholders to ensure the strategy alignment and operations to evolve business needs.

People Management:

• Manage the effective achievement of assigned objectives through the leadership of the department by setting of individual objectives, managing performance, developing and motivating staff to maximise sectional performance.
• Lead the talent development initiatives for the assigned department, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.
• Act as a role model and drive adherence to organisational values and ethics by employees of the assigned department to foster a value driven culture within the bank.

Policies, Systems, Processes & Procedures

• Manage and ensure effective implementation of the functional policies, procedures and controls covering all areas of assigned department activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.

Continuous Improvement

• Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Reporting

• Ensure that all unit reports are prepared timely and accurately and meet FAB requirements, policies and quality standards.

Legal Compliance:

• Ensures the filing, tracking and monitor compliance with the legal and regulatory requirements as relevant to the area of operations.

Governance:

• Ensure the top management is fully informed on the Division / Functional Scope condition and all important factors influencing its operation.
• Facilitates executive decisions and deliberation

Authorities:

As delegated by SVP & Head of Loans and Card Operations

Qualifications

Minimum Qualification

• Minimum of Bachelor\'s Degree from a recognized institute.
• Degree Preferences: Banking, Finance, Accounting, Business Administration, Business Management

Minimum Experience

Minimum of 12 years of professional experience in financial services back office function along with full performance responsibility for an Operations unit

First Abu Dhabi Bank