The Processing Officer is responsible for handling visa, immigration, and travel-related documentation with accuracy and efficiency. This role ensures all applications are processed in compliance with government regulations and company procedures, while providing excellent service to clients throughout the process.
Key Responsibilities:
Process visa, immigration, and travel applications in accordance with company and government requirements.
Verify and review client documents for completeness and accuracy before submission.
Coordinate with embassies, consulates, and government agencies to track application status.
Prepare and maintain records of visa applications, renewals, and approvals.
Provide clients with up-to-date information on visa procedures, travel policies, and documentation requirements.
Handle client inquiries professionally and assist with resolving application-related issues.
Update management and team members on changes in visa regulations and travel policies.
Ensure timely submission of applications to meet client deadlines.
Support the sales and operations team in travel package processing when required.
Maintain confidentiality and data integrity of client information.
Skills and Qualifications:
Bachelor's degree or equivalent qualification.
1-3 years of experience in visa, immigration, or travel documentation processing.
Good knowledge of immigration rules, embassy requirements, and travel documentation.
Strong attention to detail and organizational skills.
Excellent communication and customer service abilities.
Proficient in MS Office and online application portals (e.g., VFS, embassy systems).
Ability to multitask and work under pressure to meet tight deadlines.
Location:
Mazaya, Dubai
Job Type: Full-time
Pay: AED4,000.00 - AED5,000.00 per month
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