Job Description

1. Client Consultation & Assessment

Conduct initial consultations with clients to understand their immigration needs.

Assess eligibility for various visa categories based on country-specific requirements.

Explain immigration processes, timelines, fees, and documentation requirements.

2. Application Preparation & Processing

Collect, verify, and organize all required documents from clients.

Prepare and complete visa application forms with accuracy.

Draft letters of explanation, cover letters, and supporting documents.

Ensure applications meet the compliance requirements of embassies and immigration authorities.

3. Case File Management

Maintain detailed client case files and ensure all information is accurate and updated.

Track application progress and ensure timely submission before deadlines.

Follow up with clients for pending documents or additional information.

4. Communication with Embassies & Authorities

Coordinate with embassies, consulates, and visa centers regarding application updates.

Respond to embassy queries and requests for additional documents.

5. Customer Service & Support

Provide continuous updates to clients about their case status.

Answer client inquiries through phone, email, or in-person meetings.

Guide clients on interview preparation (if required).

6. Compliance & Policy Updates

Stay updated with the latest immigration rules, policies, and procedural changes.

Ensure all applications follow the legal and regulatory framework.

7. Administrative Duties

Maintain records, payment receipts, and client agreements.

Prepare daily, weekly, and monthly reports on applications and approvals.

Work with internal departments such as sales, customer service, and management.

8. Quality Assurance

Review applications thoroughly to minimize errors and rejections.

Maintain high accuracy and professionalism in all documentation.

9. Confidentiality & Ethics

Handle client information with strict confidentiality.

Follow company policies and professional standards at all times.

Job Type: Full-time

Pay: QAR2,500.00 - QAR3,000.00 per month