Job Description

Company Overview:

Our travel agency is a well-established organization that specializes in providing travel services for both leisure and business travelers. We cater to inbound tourists visiting our region and outbound travelers exploring international destinations. Our aim is to provide exceptional customer service, unique travel experiences, and competitive pricing.

Our growing company is hiring for a Visa Consultant. To join our growing team, please review the list of responsibilities and qualifications:

Oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government. Must ensure that all of the information provided is accurate and correct, as well as prepare and check all documents. Must take full responsibility for all Visa issues and operations, remaining up to date with any changes to legislation. Must prepare all fee quotes and any information required by clients, colleagues, or authorities. Responsible for providing the client with advice and guidance on how best to obtain required documentation to travel and how to complete this process smoothly. To provide high-quality and efficient visa application processing that meets published standards and to provide all clients with a firm, fast, and fair service. To ensure that all correspondence is considered and reports or replies prepared within targets, in clear and concise language. Ensure the client avoids any legal issues that may occur in relation to their travel by assisting them to obtain visas and other related immigration documentation. Must work within strict timelines and communicate with authorities and the client consistently via email or telephone. Must have a strong understanding of visa and immigration control procedures as well as any related legislation. Must oversee the completion of all relevant visa documents and ensure that they are received within the time limit set by the government. You have to be able to analyze information and reach a decision quickly, and be able to justify this decision both orally and in writing. Prepare weekly or monthly reports as required, both written as well as computerized. Respond to all calls quickly, professionally, and courteously. Upgrade regularly on the entire immigration rules and regulations. Report to the line manager about any problems or key situations. Performs related duties and special projects as assigned. Demonstrate service attributes in accordance with the industry expectations and company standards, including: Being attentive to Guests. Accurately and promptly fulfilling Guests' requests. Maintain a high level of knowledge that affects the Guest experience. Taking appropriate action to resolve guest complaints.

Skills

Expertise in the following areas is an asset. Being computer literate. Being organized. Being professional and punctual. Communicating effectively in the written and oral form.
Job Type: Full-time

Pay: From AED3,000.00 per month

Experience:

UAE Visa Consultancy: 3 years (Preferred)
Application Deadline: 30/05/2025
Expected Start Date: 15/06/2025