Job Description

Key Responsibilities

1. Administrative Support

Manage emails and calendars, ensuring timely follow-ups and scheduling. Answer phone calls and respond to general inquiries with professionalism. Perform accurate data entry and maintain organized digital or physical file systems. Prepare, format, and edit documents, reports, and presentations. Organize and coordinate meetings, appointments, and team logistics.

2. Customer Support

Deliver exceptional customer service through email, phone, and chat. Handle customer inquiries, manage orders, and resolve support tickets efficiently and empathetically.

3. Content Creation

Write clear, engaging blog posts, articles, or other digital content. Proofread and edit content to ensure high quality and consistency. Assist in publishing and updating content on websites or content management systems.

4. Project Management

Support project coordination by managing timelines, deliverables, and task assignments. Monitor and report on project progress to ensure objectives are met.

Required Skills

Organizational Skills:

Strong ability to manage multiple responsibilities and meet deadlines.

Communication Skills:

Professional and effective communication, both written and verbal.

Tech-Savvy:

Proficient in Microsoft Office, Google Workspace, project management tools (e.g., Trello, Asana), and communication platforms like Slack and Zoom.

Attention to Detail:

High level of accuracy in data handling, documentation, and scheduling.

Problem-Solving:

Proactive approach to identifying and resolving issues independently.

Time Management:

Self-driven with excellent prioritization skills.

Language Proficiency:

Fluent in both Bulgaria and English (written and spoken).
Job Type: Full-time

Pay: From AED5,000.00 per month