Description

United Arab Emirates

TRENDING

JOB DESCRIPTION

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different\xe2\x84\xa2 brand promise.

Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

A sustainable hospitality leader in the capital, Jumeirah at Saadiyat Island Resort is a breadth of fresh air offering an eco-friendly stay amidst contemporary surroundings on the Abu Dhabi coastline. Surrounded by natural beauty and conceived to care for every aspect for guest wellbeing, the resort resembles a perennial summerhouse where visitors can experience Abu Dhabi Island life at its best. The luxury beachfront resort is home to seven world-class restaurants and bars, three swimming pools and the award-winning SPA featuring an extensive menu of specialized treatments and exclusive products from all around the world. In addition to this, guests can utilize wide range of leisure facilities including a mixed and ladies-only gym, a kids club and a tennis court. Boasting 400 meters of pristine private beach and sand dunes, the resort is anchored on one of the most desirable beach locations in the UAE and was conceived with the environment in mind having implemented eco-friendly strategies and initiatives since its launch in 2018.

About the Job:

An opportunity has arisen for a Villa Manager to join Front Office department in Jumeirah at Saadiyat Island Resort. The main duties and responsibilities of this role:

• To ensure that Villa guests receive prompt, cordial attention, and personal recognition.
• Update and maintain guest profiles and accurate guest history records, including the recording of guest information received from other hotels or departments and guest preferences.
• To ensure that all relevant departments are advised of guest history requests/preferences prior to arrival.
• To prepare all necessary documents/arrangements as part of pre-arrival procedure and in compliance with local laws.
• Liaise with Housekeeping & Engineering Department to ensure the villas cleaning & upkeeping is well taken care of.
• Liaise closely with Housekeeping Team to ensure special guest needs, amenities and other room related requests are met
• Liaise closely with Food and Beverage to ensure impeccable in-villa dining experience and best experience is provided to villa guests while dining at the hotel outlets.
• In-charge of in-villa check-in and ensure that all benefits have been communicated.

About you:

The ideal candidate for this position will have the following experience and qualifications:

• Exceptional People Management Skills, maintaining a positive approach, able to handle conflict and confrontation .
• Strong Leadership and organization skills with a \xe2\x80\x9chands on approach\xe2\x80\x9d.
• Excellent organization and time management skills.
• Very high level of flexibility due to the nature of the job.
• Superb Communication Skills, both verbal and written.
• A minimum of 2 Years managerial experience at 5 star luxury resort.

About Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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