We are seeking a qualified and compassionate Veterinarian to join our client's team, a leading insurance provider in the UAE.
Key Responsibilities:
1.
Aftersales Support:
Assist customers with post-policy inquiries and ensure a seamless aftersales experience.
2.
Claims Handling:
Evaluate and process pet health insurance claims, including assessing medical records for pre-existing conditions.
Provide accurate and timely resolutions for claims-related queries.
3.
Customer Guidance:
Respond to customer calls and emails, offering expert advice on pet health and wellness.
Educate pet parents on best practices for preventive care and treatment options.
4.
Pre-Existing Condition Assessment:
Review and assess pets medical histories to determine eligibility for insurance coverage.
5.
Event Representation:
Act as a company representative at pet-related events, offering veterinary insights and engaging with the community.
6.
Collaboration:
Work closely with internal teams to develop pet care resources and ensure customer satisfaction.
Qualifications:
Doctor of Veterinary Medicine (DVM) or equivalent certification.
Licensed veterinarian with clinical experience (preferred).
Strong communication and interpersonal skills.
Customer-focused with a passion for helping pet parents.
Knowledge of pet insurance policies and claims processes (preferred, training available).
* Ability to attend and participate in events, with occasional travel required.
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.