Job Description

VAS Specialist-Chinese Speaking
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who ever said ''the sky is the limit'' never spoke to you! Because for you it's the beginning,- DHL Global Forwarding has an opening for a VAS Specialist-Chinese Speaking in Dubai, United Arab Emirates.
Join us in connecting people and improving lives!
In this VAS Specialist - Chinese Speaking position

• Coordinate customs and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities
• Coach and guide the team for execution of day-to-day tasks and activities and meet work schedules and targets
• Conduct research, identify and get permits, licenses, certificates and authorizations required for customs clearance
• Monitor preparation of customs declarations and other required documents describing goods and materials being shipped
• Process, handle and distribute all required export/ import documents in the shipping area in a timely and efficient manner and according to regulations and internal procedures
• Review shipped items and shipping validity dates as well as debits and duties / tariffs at government institutions
• Arrange pickup, finalize booking and perform booking optimization
• Update self on shipment status in the export/ import area and during transport, and take actions for resolution of incidents
• Meet customer requirements, take corrective actions in case of deviations from customer requirements
• Maintain high standards of operational quality and ensure adherence to compliance standards, legal requirements and import/ export control legislation
• Work with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance
• Highlight issues and opportunities, and execute better practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs
• Advice customers on legal (e.g. trade compliance - shipments to sanctioned countries) and customs topics

Stakeholders

• Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
• Regular contact with other specialist departments
• Cooperate with 3rd parties e.g. external service providers

Management responsibility

• Supervise non professional employees

Now, here is what we need from you!
Education Level
Bachelors Degree
Proficiency with Chinese language
Experience Level
more than 2 years
We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?
We are part of DHL Group, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than ~30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Skills Required