Position: Uniform Supervisor (Full time #534470) Property / Office: Emirates Palace, Abu Dhabi Location: Abu Dhabi, United Arab Emirates
Responsibilities:
Understand and execute all policies, procedures, standards, specifications, guidelines, and training programs
Ensure all equipment sewing machine, embroidery machine and tagging machine are kept neat and in good condition through personal inspection and by allowing the laundry preventative maintenance program
To understand and strictly adhere to the hotel\xe2\x80\x99s policy on fire, hygiene, Health, and safety and to handle all equipment, linen, and uniforms with care
To maintain a high standard of personal appearance and hygiene
To maintain a good rapport and working relationship with staff of all other departments
To provide a courteous and professional service
Ensure quality controls are in place for all linen processes, rejecting any exceptions
To ensure a clean and tidy linen room and report to the Laundry Manager/ Assistant Laundry Manager if any items have been damaged (linen as well as uniforms)
Report to Laundry Manager/ Assistant Laundry Manager in case any uniforms need to be discarded or replenished
Ensure that linen and uniforms are properly stored and recorded
Ensure that the proper procedure is followed when linen or uniform needs to be discarded
Any torn linen is placed separately, and returned to the tailor for repair if required
Ensure the team sorts and arranges all uniform for all different departments and place on the rails separate
Ensure the team sorts and arranges all linen for all different departments and place on the racks separate at the designated area
Coordinate with concerned department and conducts linen inventory and maintain record accordingly
Oversee and ensure that uniform linen colleague\xe2\x80\x99s performance appraisals are followed and completed on a time basis
Conduct On job training and compile the monthly training report
To assure a smooth operation with the highest standards of service to the colleagues and guests
To control and maintain efficient organization and work methods of the department
Perform any other job as assigned by the Laundry Manager
Organize Rota, hours owing and overtime to suit the needs of the laundry department
Listen to employee grievances and/or feedback and brings them to the attention of the Laundry Manager
Give feedback of employees work performance to the Laundry Manager
Report any colleagues\xe2\x80\x99 complaints/comments to the Laundry Manager
Ensure and maintain a uniform linen room logbook
Skills and Requirements:
Previous experiences in a similar role in a luxury segment hotel
Good communication skills in English
Vocational training or diploma in hospitality.
Computer literacy in using MS office along with experience in using inventory management software and Hotel Management systems like Opera
Great personality and positive attitude
Good knowledge on Embroidery machine usage, marking tagging machine, washing machines, dryer, sewing machine, to be able to operate them
Good communication and training skills
Energetic, friendly, flexible, motivated, and able to work independently
Advertised: 27 Mar 2023 Arabian Standard Time Applications close: 28 Apr 2023 Arabian Standard Time
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