Company Description

Why work for Fairmont?

Join a dynamic team and be part of Fairmont\xe2\x80\x99s thoughtful family.

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

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Director of Marketing - AMEA

The Director of Marketing AMEA is responsible for facilitating and implementing the Marketing & Brand Strategy for the Fairmont Hotels & Resorts portfolio outside the Americas. A strong specialist in optimizing marketing outcome, campaign, and media strategy with the ability to comfortably interact with key strategic properties using excellent time management skills, multi-tasking abilities and attention to details.

What you will be doing:

Reporting to the VP Marketing & Brand, responsibilities and essential job functions include but are not limited to the following:

• Support and supervise all hotel marketing activities ensuring all brand guidelines and standards are followed and marketing KPIs are met.
• Hotel Pre-opening Marketing support including but limited to Hotel Pre-opening Plan & Budget, Hotel Positioning, Branding and more.
• Responsible to drive regional performance, related to key KPI\xe2\x80\x99s on conversion, content, and reach.
• Serve as primary brand ambassador, ensuring that brand guidelines are in place across the hotels in scope and updated regularly as needed.
• Review the hotel\xe2\x80\x99s communication strategies and execute regional marketing campaigns to ensure profit growth and brand exposure.

• Work closely with the head of global brand partnerships to generate consumer activations at the regional level.
• Research, analyse and monitor financial, technological, and demographic factors so that market opportunities may be capitalized on.
• Plan and oversee regional and hotel advertising and promotional activities, including integrated online and offline channels.
• Develop and deliver insightful strategies and presentations to the Executive Committee and business departments where appropriate.
• Manage marketing agency resources and suppliers for ad hoc projects and campaigns.
• Update and regularly review all hotels\xe2\x80\x99 regional listings in both print and electronic media.
• Work with digital marketing to develop compelling consumer and media content.
• Submit monthly reports outlining return on investment (ROI) media awareness/coverage and key activities.

Qualifications

• Minimum 5 - 8 years of experience in Digital/marketing/communications, preferably in a hotel or travel industry environment.
• Excellent English written and verbal communication skills required.
• Proficiency in Word, Excel, and Database management software.
• The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team-player with excellent interpersonal skills.
• Must be able to work well under pressure and manage stakeholder expectations of from each property.
• University education preferred.
• Understanding loyalty and customer relationship management.
• Strong communication skills across variety of platforms and on all levels.
• Market research capabilities for competitor reviews.
• Dynamic and confident individual.
• Good time management and prioritising capabilities.
• Team player with positive attitude.
• Strong attention to detail and the production of high-quality work.
• Should display personal drive to succeed and achieve.

Additional Information

Your team and working environment:

We Are Fairmont Heartists

Our buildings are grand and our people exceptional. Our architecture gives us presence, but we are the heart and soul

We Are Home To Events That Matter.

We contribute to the collective vibrancy of our destinations and are part of their enduring spirit. We share a passion for culture with our guests, and we\xe2\x80\x99re honored to be their trusted guide.

We Are Empowered.

We take care of the little things and the big things. We believe moments that engage the heart create lifelong memories.

We Push Ourselves Every Day.

We strive to always be better; to not stand still. We know where we\xe2\x80\x99re going, and we will leave the world a better place.

There Is No Room For Ordinary In Anything We Do.

We\xe2\x80\x99re proud to share our past with generations of colleagues who created our rich history, and we accept our responsibility to follow in that tradition\xe2\x80\x94it inspires our future.

We Lead From The Heart.

We make genuine connections, and we cherish every opportunity to make the people around us feel special.

We Are A Family.

We celebrate our differences, we support each other, and we always stand together.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

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