Job Description

Overview:

Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai's ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.

This role comes under our

Inflight Dubai

Umbrella and we are looking for a Certified Tunnel Instructor who will brief new trainee and pro-flyers combining safety instructions and efficient customer service to deliver high-quality indoor skydiving experiences, aiming to be both educational and enjoyable to participants of all skill levels.
Responsibilities:
Welcoming participants warmly and brief them before the session to ensure safety and effective learning. Conducting pre-flight briefings for guests, explaining safety procedures, body flight techniques, and equipment usage. Providing hands-on instruction and coaching to individuals and groups, both beginners and advanced flyers. Responsible of creating a supportive and enjoyable learning atmosphere, encourage participants to challenge themselves and progress, and ensure that each session meets the individual goals and expectations of the flyer. Well assist international coaches during bootcamps/private sessions, making sure safety with full responsibility as in hours Tunnel Instructor. Prioritize and uphold safety standards within the wind tunnel environment. Professionally trained to operate/drive the wind tunnel. Feedback and Progress Assessment during and after each flight session, to help participants improve their skills. Assistance and upselling of time and merchandise to customers. Maintaining tunnel operation and discipline. Monitoring and supervising guests during flight sessions to ensure safety protocols are followed. Performing demonstration flights to showcase proper techniques and maneuvers. Assisting in the maintenance and upkeep of the wind tunnel and related equipment. Upholding customer service standards by engaging with guests, answering questions, and ensuring a positive experience. Conducting debriefings after flights to provide feedback and encouragement to flyers. Participating in continuous training and professional development to enhance instructional skills and maintain IBA certification.

Qualifications:

Preferred Educational Qualifications and Professional Certifications

IBA Instructor Bachelor's degree in a relevant field such as data science, computer science, information systems is required.

Experience

A minimum of 3 years of relevant experience

For more information about Shamal, please visit our LinkedIn page

https//www.linkedin.com/company/shamalholding/

Note

Due to a high influx of profiles, only shortlisted candidates will be contacted