DANAHER

A ~$20 billion company that designs, manufactures, and markets products and services with strong brand names, proprietary technologies, and major market positions. Driven by strong core values and a foundation provided by the Danaher Business System, Danaher\'s associates are pursuing a focused strategy aimed at creating a Premier Global Enterprise.

Danaher operates globally with about 50% of its revenues derived from outside the United States. The Company has significant operating businesses headquartered in Europe and has greatly expanded its operating presence in Asia over the past several years. Danaher is a well-capitalized business, which has historically used available cash flow to fund acquisition activity. Our consistent success is the direct result of our people and the Danaher Business System (DBS). DBS has evolved from a collection of manufacturing improvement tools into a philosophy, set of values and series of management processes that collectively define who we are and how we do what we do. Today, our DBS tools are designed to help us excel in areas of GROWTH, LEADERSHIP and LEAN.

DIVERSITY & INCLUSION

At Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, colour, national origin, religion, sex, age, marital status, disability, veteran status, gender identity, or other characteristics protected by law.

POSITION SUMMARY

The Inside Sales Specialist will be responsible for proactively driving marketing lead generation and qualification activities and processes to accelerate incremental revenue growth in MEA. Aside from the main role of managing marketing-generated leads and helping drive TMDM in the region, they will also be in-charge of maintaining and improving the quality of the marketing database to develop more effective and targeted TMDM activities and provide administrative marketing support when needed.

KEY RESPONSIBILITIES

Lead Management Duties (Approx. 70%)

• Support sales and driving TMDM in MEA
• Engage customers and prospects via phone and email to identify sales opportunities for immediate closure, funnel placement or assignment
• Conduct tele-lead generation to support sales and marketing activities
• Conduct lead-qualification to qualify all incoming leads using established internal processes
• Assign qualified leads to channel partners and/or ISS team to respond to customer inquiries
• Support bid process by researching, preparing, and obtaining bid documents
• Assist with requests on pricing, shipping, availability questions, terms, and stock information
• Assist in resolving customer complaints and problems
• Utilize funnel management practices to progress opportunities to close
• Regularly update data and opportunities on SFDC

Marketing Visibility Duties (Approx. 15%)

• Support driving the visibility initiative in MEA
• Populate and maintain highest standards of data accuracy and integrity in SFDC
• Ensure account visibility criteria is applied to all assigned accounts
• Work with the commercial team and channel partners to achieve visibility KPIs

Marketing Support Duties (Approx. 15%)

• Handle various administrative and logistical tasks related to the execution of marketing activities
• Coordinate and implement marketing events (trade shows, seminars, webinars, etc.) including liaising with local vendors if needed
• Arrange the delivery of marketing materials to channel partners
• Manage the marketing budget and handle marketing payments
• Other ad hoc duties as assigned by the Manager

POSITION RELATIONSHIPS

Internal

• Reports to Trojan Regional Sales Manager, MEA
• Technical Service Engineers
• Customer Service Representatives
• Application Manager
• Marketing Managers
• Project Managers

External

• Channel Partners
• Product End Users including Plant & Facility Operators, Supervisors and Superintendents
• Engineers
• Contractors
• Government Entities
• OEM\xe2\x80\x99s
• Systems Integrators

QUALIFICATIONS & EXPERIENCE

• An engineering Background with a university degree is preferred.
• Up to 3 years of experience in customer service and/or sales experiences
• Ability to learn and answer technical questions relating to the product
• Experience in one or more of the following: Wastewater, Drinking Water, Industrial Water
• Strong organizational and time management skills
• Strong working knowledge or willingness to learn SalesForce.com
• French and Arabic Language is an additional advantage

When you join us, you\xe2\x80\x99ll also be joining Danaher\xe2\x80\x99s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you\xe2\x80\x99ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you\xe2\x80\x99ve ever wondered what\xe2\x80\x99s within you, there\xe2\x80\x99s no better time to find out.

Danaher