Travel Consultant helps our clients to plan for their trips, answers questions on travel arrangements such as routes and time schedules, make, and confirms reservations, calculates the expenses and sells tickets to the passengers, also they may be required to make other arrangements such as car bookings for our clients. In addition, they are required to re-book tickets and other arrangements if the client decides to change their schedules.
Duties & Key Responsibilities
Perform a variety of tasks including preparing PowerPoint presentations and spreadsheets, drafting e-mails or letters, organizing meeting/business luncheons.
Essential to have experience within the travel industry and an experienced travel professional.
Processing refunds, cancellations and reissues
Able to make accurate bookings for clients.
Help passengers by answering questions on travel arrangements.
Help to make and confirm reservations.
Provide good customer service.
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