Job Description

Tour Planning & Itinerary Creation

Design customized travel itineraries based on client preferences and trip objectives.
Curate holiday packages by integrating accommodation, transportation, sightseeing, and unique experiences.
Suggest key attractions, cultural highlights, and activities that showcase the best of the UAE.

Reservations & Vendor Coordination

Handle bookings for hotels, transfers, tours, guides, cruises, and other travel services.
Coordinate with suppliers to ensure availability, accuracy, and timely confirmations.
Provide clients with essential pre-travel information, destination guidelines, and helpful tips.

Client Interaction & Service Support

Respond to client inquiries promptly across email, phone, and messaging channels.
Offer assistance before arrival and remain available for support throughout their stay.
Deliver on-ground customer service when required to ensure a smooth travel experience.

Operational Management :

Oversee the execution of daily operations, ensuring all arrangements match the planned itinerary.
Manage last-minute changes, rescheduling, cancellations, and urgent requests efficiently.
Prepare daily operational updates and coordinate with drivers, hotel teams, and tour guides.

Documentation & Administrative Tasks

Maintain accurate records of bookings, client files, invoices, vouchers, and service confirmations.
Track tour-related costs, budgeting, and profitability to ensure financial accuracy.
Submit timely operational reports and customer service summaries to the reporting manager.

Required Skills:

Bachelor`s degree
Prior experience in a travel Industry
A demonstrable interest in travel, knowledge of key holiday destinations in UAE.
Proven experience in B2B sales and sales management.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
Excellent communication skill and negotiation skills..
Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month