Job Description

Gender Female Only

AL RAFFA TOURISM L.L.C.

We are seeking a highly motivated and organized

travel agency operator

to join our dynamic team. The ideal candidate will have excellent communication skills in

Urdu

and

Hindi

, along with a passion for the travel industry. In this role, you will be responsible for assisting clients with booking travel arrangements, handling office tasks, and ensuring smooth and efficient operations. If you have a keen attention to detail and enjoy working in a fast-paced environment, we encourage you to apply.

Responsibilities:

Handle client inquiries and provide excellent customer service. Assist clients with

visa processing

,

ticket bookings

, and

hotel reservations

. Perform daily office tasks such as typing documents, managing emails, and maintaining office files. Assist clients with any travel-related questions or concerns. Prepare and process

visit visa applications

accurately and in a timely manner. Coordinate with airlines, hotels, and other service providers to book and confirm travel arrangements. Ensure smooth communication between the clients and travel partners. Maintain up-to-date knowledge of travel packages, destinations, and visa requirements. Handle office operations and ensure the office environment is well-organized.

Requirements:

Fluent in

Urdu

and

Hindi

(both written and spoken). Previous experience in the travel or customer service industry is a plus. Proficiency in office software (Microsoft Office, email, etc.). Strong communication and interpersonal skills. Attention to detail and ability to multitask in a fast-paced environment. Ability to work independently and as part of a team. Knowledge of visa procedures and travel booking systems is preferred.

Preferred Qualifications:

Three Years Experience with travel agency booking systems. Familiarity with various travel destinations and services.

Why Join Us?

Competitive salary and benefits package. Opportunity for growth within the company. Friendly and supportive team environment.

How to Apply:

If you meet the qualifications and are passionate about helping clients with their travel needs, please submit your resume to WhatsApp +971563091941 to Mr. Ali along with a cover letter outlining your experience.

We look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED3,000.00 per month

Application Deadline: 05/05/2025