Job Description

Company Description

We're part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.


Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.


We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

This role is based in our One Central, Dubai World Trade Center, Dubai, UAE office.

The Role

An exciting new opportunity has arisen to join Informa Connect Academy's Training Production Team in the Dubai office. The

Training Producer

will be responsible for validating and developing existing and new courses for the public training portfolios. The role offers a great opportunity to nurture and grow the various verticals that form the training portfolios in the Middle East, North Africa as well as the UK and Australia. Ideal candidates will have already excelled as Producers managing training products and learning solutions around all or some of the following verticals: HR, Finance, Supply Chain, Audit, Risk Management, Compliance and Governance, Leadership Skills, Strategy Management, Data Analysis, and Business Management Skills - for corporates and professionals.


You will be responsible for developing and creating engaged communities by producing powerful content for physical and digital initiatives such as webinars, training courses, videos, and newsletters.

Drive the development of the training portfolios to meet ambitious growth targets Conduct extensive research to validate and launch training topics to ensure that all new courses are relevant to the industry and fast-paced nature of today's businesses Create a schedule of cutting-edge training programmes addressing the ever-evolving learning needs of professionals across industries Research, interview, select, and negotiate with subject matter experts to deliver training courses Work closely with subject matter experts/trainers to define course curriculum along with well-articulated learning objectives Advise subject matter experts/trainers to design learning material using instructional design skills for in-person training as well as e-learning courses Write engaging content contributing to the development of content plans for each portfolio, Seek out and implement innovative learning formats, features and ideas that will drive revenue and customer engagement across all courses Develop a strong network of industry leaders to be seen as a peer within your sector and to attract the best trainers to deliver our courses Identify, research, and facilitate partnerships with globally recognised associations (universities and certification bodies) Project manage the delivery of the courses in liaison with the Operations Teams Ensure profitability of the courses through effective project and cost management Deliver sales and marketing briefings to the wider teams to ensure they understand the objectives and USPs when pitching to delegates/learners and decision makers Work with the head of production to develop year-round strategies that will increase the commerciality of the training and content we produce Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure portfolio productivity, goal achievement, and overall effectiveness

KPIs

Delegate attendance and revenue Timely delivery and quality of training courses Strategy development and delivery

Reporting & Communication

Maintain transparent communication between internal and external stakeholders Effectively communicate information in department meetings, one-on-one catch ups, and regular interpersonal communication channels Work closely with the marketing department to ensure quality of delegates/learners on the courses by reviewing data selection and ensuring quality data build for new courses and geos Identify and liaise with key thought leaders, institutions, and companies within each vertical - for product development and conversations around growth deliverables

Qualifications

Minimum Education Level

Educated to degree level or equivalent

Background Knowledge, Skills & Experience

Previous training production and content writing experience in Middle Eastern markets Strong data, dashboard reporting and analytical skills (using Excel and other platforms) Previous experience working with an LMS Instructional design, course curriculum, and training design skills Telephone and desk research skills Experience of working in a deadline driven environment Ability to work under pressure and within competing priorities High-level competency in writing strong sales-driven copy in English Strong project management and organisational skills Entrepreneurial/commercial aptitude

Behavioural Competencies

Ability to work as part of a close-knit team Flexible when on occasions asked to perform tasks outside of the overall remit Customer focussed Results-driven Strong planning and self-organising skills Effective communication skills at all levels, both externally and internally Attention to detail and accuracy Ability to multi-task Innovative Influence and persuasion skills Cultural awareness and sensitivity Trustworthy and discreet with sensitive information

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.


We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

Time out:

25 days annual leave, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year

Broader impact:

take up to four days per year to volunteer

Great community:

a welcoming culture with in-person and online social events, our fantastic Walk the World team day and active diversity and inclusion networks Annual Flight entitlement after completing 1 year service paid as a cash amount A comprehensive company funded private medical insurance with optical and dental coverage A ShareMatch scheme that allows you to become an Informa shareholder from the start of your employment, and benefit from free matching shares Recognition for great work, with global awards and kudos programmes Strong wellbeing support through EAP assistance, mental health first aiders, and access to health apps and more

Career opportunity:

the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves As an international company, the chance to collaborate with teams around the world

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.


If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.


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