Training Consultant

Dubai, United Arab Emirates

Job Description

We have a fantastic opportunity for an experienced Training Consultant who is ready to embark on a thrilling journey that will help shape the future of our global training initiatives. This is your chance to make a lasting impact on our organization while enjoying the vibrant atmosphere of Dubai and the wider UAE on a 6-month fixed-term adventure.

Imagine stepping into a role where you have the freedom to create and deliver cutting-edge instructor-led training sessions. You\'ll be the expert who effortlessly navigates through complex technical skills while independently crafting impactful learning solutions. From concept to customer satisfaction, you\'ll orchestrate the entire training journey with finesse and flair.

But that\'s not all - as a Training Consultant, you\'ll also be a mentor and coach, sharing your extensive knowledge with junior trainers and guiding them towards their own success. Your expertise will ripple through the organization, leaving a legacy of exceptional training practices.

You won\'t be confined to a single location either. This role will take you on a global adventure, scheduling and delivering training sessions across multiple geographic regions and developing markets. Your adaptability and understanding of diverse cultures will be key to aligning our global standards and policies.

We\'re looking for someone with exceptional communication and presentation skills, someone who thrives in fast-paced environments and can handle stressful situations with ease. Your proficiency in MS Office applications will be your secret weapon as you create captivating training materials that leave a lasting impact on our trainees.

As a true professional, you\'ll embody our general competencies. Your results-oriented mindset will drive you to achieve effective outcomes that push the boundaries of our business. You\'ll lead by example, monitoring progress and coaching others towards success. Making critical decisions in a complex, global market will be second nature to you, as you source and analyze information to ensure we stay ahead of the game.

Commercial awareness will be your guiding compass, allowing you to understand and navigate the ever-changing commercial environment. You\'ll collaborate seamlessly, building relationships that extend beyond our organization to include our valued customers. Together, we\'ll identify opportunities for change and improvement, continuously evolving our training practices to meet emerging technical trends.

In addition to these remarkable competencies, you\'ll contribute to our training consultant role\'s specific areas. Imagine designing cutting-edge material for our SD-Online courses, immersing trainees in a digital learning experience like never before. You\'ll be the driving force behind new training concepts, including electronic materials and captivating training videos. Your attention to detail will ensure the security and proper equipment functioning of our training facilities, guaranteeing a seamless and impactful training environment.

Oh, and did we mention you\'ll have the chance to demonstrate our state-of-the-art equipment to clients and stakeholders? Your expertise will inspire confidence and excitement, leaving a lasting impression on those who experience our innovative solutions first-hand.

Duties & Responsibilities
  • Conduct training events (e.g. for customer technicians, PDM, Programs, P&T, Service, Sales, technicians of agencies) in English, if necessary also in other common foreign languages, in accordance with the Global training plan in a target group-oriented manner. Ensure efficient and effective processing.
  • Develop and design training material (e.g. presentations, videos, handouts), taking into account didactic aspects. Consideration of standards, rules, and regulations such as SD Style Guide, SD Service Concept. Ensure system storage of the completed documents.
  • Develop training programmes (e.g. agenda, method, framework conditions). Independently research and prepare the necessary content. Participate in project meetings.
  • Provide support as needed including developing training material, conducting training with regard to products from other locations.
  • Conduct T3 training for new trainers (internal trainers and external training providers).
  • Collaborate with Technical Writers, Service and Products & Technologies on diagnostic strategies and troubleshooting guides.
  • Evaluate feedback from training events for improvements to training materials and technical documentation. Maintain proactive communication with Technical Authors and Technical Service.
  • Support in the creation of immersive and digital training solutions for multiple sectors with differing requirements.
  • Ensure multiple contracts are delivered on time, within budget and delivering a 100% accurate learner\'s journey.
  • Provide advice and guidance in the Training Needs Analysis requirements stages of training development and liaise with customers to ensure accuracy in the portrayal of their requirements.
  • Champion the information flow for process improvement and quality information in UK and other countries where relevant.
  • Demonstrate early career stage leadership skills, working with the Global Training Director and the SMT to deliver the Training Strategy and lead on Workstream activity that enables the team to meet the Director\'s targets.
  • Establish and maintain exceptional relationships with Marketing, Product Managers, Product Specialists, regional Service Managers and regional Service Leads to support the needs of the business.
  • Provide consultancy to others in the creation and implementation of instructor led training.
  • Provide knowledge of the commercial application of Training, Education or Instructional Design demonstrating awareness of emerging technical trends.
Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

The Individual

  • Technical educational qualifications in a related subject are not required but is desirable.
  • Able to respond in a timely way to global staff from different time zones.
  • Effectively present information and respond to questions from groups of managers, clients, customers, and the public.
  • Individual must be proficient in MS Office applications.
  • Ability to handle stressful situations and adapt to changing priorities.
General Competencies
  • The ability and motivation to persistently pursue and achieve effective results which drive the business forward.
  • The ability to act as a role model to others, monitoring progress on objectives and behaviours and coaching others for success.
  • The ability to make effective, timely decisions in a complex, global market by sourcing and analysing critical information.
  • The understanding and recognition of the organisations commercial environment and positioning themselves, their role and their actions in order to support the organisations commercial success.
  • The ability to engage, challenge and work effectively with others.
  • The ability to build an effective network of relationships both internally and externally, understanding their customers\' needs.
  • Willing and able to identify and support change and continuous improvement in own and wider business environment.
About Smiths

At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers\' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customers\' operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.

About Smiths Detection

Smiths Detection is a global leader in detection and screening technologies for the protection of people and assets, supporting safety, security and freedom of movement in today\'s world.

Smiths Detection

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    Full Time
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  • Job Location
    Dubai, United Arab Emirates
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