Great that you're thinking about a career with BSI!
We are looking for a Training Advisor to join our team in Dubai.
Responsibilities:
Your working day is spent on the phone making outgoing calls
Describe the product benefits and any special offers to potential clients
Give advice about how these may benefit customers personally
Persuade customers to attend one of our training courses
Gather and document information about the customer and update SFDC - sales CRM, including dates for follow up calls and more info about the customers
Qualify leads
About You:
Bachelor’s Degree in any discipline
Excellent communication and listening skills
Ability to speak Arabic is a plus
A polite, confident and friendly manner
Initiative
Confidence using computers
To enjoy working with customers and building relationships
A positive attitude
Flexibility and quick thinking
Perseverance and the ability to respect customers' answers
Good knowledge about all the company's products and services
To be well-organized and thorough, even under pressure
To enjoy working within a target-driven team environment
To understand and comply with the legislation relating to telesales
Competences:
Key Performance Indicators:
Average of 45 calls per day
Achieving weekly, monthly, quarterly, and yearly sales and revenue targets
Keeping CRM (SFDC) up to date
Networking with key accounts
Self-Generating Leads
L-Q-W Ratio – 30-35% win rate
#LI- VP1
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
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