Extrek is an international tour and travel experiences company delivering high-quality coach tours across major global destinations. We are currently seeking a reliable local Tour Ground Coordinator based in Cairo to support our tours and represent Extrek on the ground.
This is a customer-facing operational role, ideal for candidates with experience in tourism, hospitality, transport, or customer service.
Key Responsibilities:
Inspect and oversee tour coaches before departure (cleanliness, readiness, safety)
Liaise with drivers and local suppliers
Welcome guests and provide clear tour information
Distribute Extrek merchandise and manage stock
Answer guest enquiries professionally
Ensure tours run on schedule
Resolve on-the-day issues calmly and efficiently
Act as Extrek's representative at all times
Requirements:
Based in Cairo, Egypt
Fluent in English (Arabic required; additional languages a plus)
Experience in tourism, hospitality, transport, events, or customer service preferred
Strong communication and organisation skills
Reliable, punctual, and professional
Comfortable working early mornings, weekends, and peak tourist seasons
What We Offer:
Flexible, tour-based freelance work
Competitive daily pay
Ongoing opportunities with a growing international travel brand
Staff tour discounts across Extrek experiences worldwide
Clear procedures and operational support
Professional and respectful working environment
How to Apply:
To apply, please submit your application via Indeed and send a short personal video introduction (1-2 minutes) to the email address provided in this advert.
In your video, please:
Introduce yourself
Confirm you are based in Cairo
Explain briefly why you would be a good fit for the Tour Ground Coordinator role
This helps us understand your communication skills and personality, which are important for this customer-facing role.
Shortlisted candidates will be contacted for a video interview.
Job Type: Permanent
Pay: E3,000.00 - E3,200.00 per day
Application Question(s):
Are you currently based in Cairo, Egypt?
Do you speak English and Arabic fluently?
Do you have experience in tourism, hospitality, or customer service?
Are you available to work weekends and early mornings?
Do you have the legal right to work in Egypt?
Experience:
* Tour ground coordinator or Tour guide: 1 year (Required)
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