maximize the quality of the delivered services and customer satisfaction by validating the provided detailed technical design of complex VPNs in terms of feasibility, ensuring on-time and error-free implementation and proactive network auditing.
provide level 3 Incident Management support.
optimize cost-effectiveness of service provisioning by efficient involvement of support models, tools and processes.
About you
Educational background:
degree in telecommunications field
Riverbed and Cisco certificate level is a must, CCIE advantageous
Network programmability is a plus
Professional Experience:
4 years experience in OBS network topology and/or in an operational IP environment
Knowledge and skills:
knowledge of the following: TCP/IP, Riverbed related protocols, MPLS, IPX, ATM, Frame Relay, BGP4, OSPF, EIGRP, RIP, VoIP, IPT, IPSec, UNIX foundation
background of Riverbed and CISCO Family Systems
customer Oriented Attitude
good organization
detail oriented
time management
decision Making
“Can Do” Attitude
team Spirit
fluent in both spoken and written English (additional language may be required
Department
Customer Services & Operations
Contract
Regular
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