Timetabling Offer \xe2\x80\x93 UAE National
Make a difference every day

The Job Opportunity
Serco Middle East\xe2\x80\x99s purpose is to enhance the lives of our people, in our communities through the delivery of Country visions.

The key purpose of this role is to maintain an effective timetabling platform accessible to all users and to liaise with the University in order to ensure provided time tabling data is accurately recorded and updated as required to meet the university approved changes.

In line with Serco\xe2\x80\x99s efforts to support the UAE\xe2\x80\x99s vision to create a globally competitive, future-ready Emirati workforce, Serco Middle East announced its plans to continue investing in the employment and development of UAE. Serco was one of the recipients of the second Emiratization award early last year. His Highness Sheikh Mohammed bin Rashid congratulated the winners, affirming that the private sector has a national responsibility towards the development and growth of the domestic economy.

In the Middle East, we employ more than 5,500 people across four countries including the United Arab Emirates, the Kingdom of Saudi Arabia, Qatar and Iraq. Our employees remain our greatest asset.

Key accountabilities Liaise with University\xe2\x80\x99s representative to receive timetabling data and to ensure such data is readily available to be entered into the timetable system Prepare and schedule semester wise conflict free timetables for the university Participate in all timetabling system training on the use of the software and future updates. Respond, in a timely manner, to approved timetabling enquires from University\xe2\x80\x99s representative and student queries, in person, by telephone, by e-mail and in writing Provide and confirm ad-hoc room bookings Planning and assigning room bookings for final exam Support the Timetabling Supervisor to undertake an annual evaluation of operational and process management issues and with planning beyond the annual cycle Assist the Timetabling Supervisor to carry out regular and detail audits of teaching space.

What we are looking for in our candidates: Good communication skills, verbal and written Good people skills Ability to work in a fast paced, high pressure work environment Ability to work without supervision Ability to initiate actions and take ownership of own workload.

Specific requirements Full understanding of the English language (oral & written) Competent in the use of IT: MS office systems Customer and service focused Understanding of timetabling software systems.

Working with Serco
At Serco, not only is the nature of the work we do is important, everyone has important role to play.

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We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Join Us

By joining Serco you will have unlimited access to our Global Employee Networks \xe2\x80\x93 SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

We take pride in what we do