Job Description

Job Req Number: 106139
Time Type: Full Time
The DSV group, headquartered in Denmark, is one of the biggest transport and logistics companies in the world, with more than 160,000 dedicated employees and presence in 90 countries. The Terminal Operator Specialist is responsible for planning, coordinating, and supervising end-to-end supply chain operations for fashion client. The role ensures operational excellence, inventory accuracy, strict compliance with customs and QHSE standards, effective use of WMS, and continuous improvement through best practices and 5S methodology. The position requires proven UAE experience in handling premium fashion products within a controlled and secure warehouse environment
Reporting Line:
Report to: Operations Manager, Contract Logistics
Role: Terminal Operator Specialist
Direct subordinates: Team Leads/ Operations Staff
Detailed Responsibilities:

• Manage day-to-day warehouse and distribution operations to ensure timely and accurate receipt, storage, picking, packing, and dispatch of fashion and luxury products.
• Plan and allocate operational resources to meet productivity targets, service levels, and customer KPIs.
• Perform inventory control activities, including cyclical stock counts, to ensure stock accuracy, integrity, and compliance with client contracts and WMS requirements.
• Coordinate closely with internal departments, including Customs, Transport, WMS, QHSE to ensure smooth end-to-end operational execution.
• Monitor, manage, and troubleshoot WMS-related issues to ensure uninterrupted warehouse and distribution center operations, resolving system errors in a timely manner.
• Ensure full compliance with Security and QHSE policies and procedures within the site, ensuring zero tolerance for negligent behavior or non-compliance within operational zones.
• Ensure Material Handling Equipment (MHE) is operated safely and efficiently, with all breakdowns reported and followed up within defined timelines.
• Monitor and control temperature-sensitive storage areas to ensure compliance with product-specific and client requirements, particularly for fashion and luxury goods.
• Identify, escalate, and report operational risks, issues, and opportunities for continuous improvement.
• Support the implementation of Lean, Continuous Improvement, and 5S initiatives to improve efficiency, quality, and workplace organization.
• Perform any other duties or projects assigned by the Operations Manager to meet operational and business requirements.

Communication:
Internal - Operations Manager, Team Leader, Warehouse Assistants, Forklift Operators, Customer Service Representatives, QHSE.
External - Client, Vendors, Suppliers
Qualifications & Characteristics:
Education: Minimum Bachelor's Degree in any discipline. Diploma holders with relevant experience may be considered as well.
Experience:

• Minimum 3-4 years' experience in warehouse and distrubution operations, preferably within fashion, luxury, or high-value goods environments.
• UAE operational experience required, with good understanding of customs processes and regulatory compliance.
• Strong working knowledge of Warehouse Management Systems (WMS).
• Experience in inventory management, cycle counting, and stock accuracy control.
• Good understanding of QHSE, security standards, and operational compliance.
• Exposure to Continuous Improvement, Lean tools, and 5S methodology.
• Ability to work in a KPI-driven, customer-focused environment.
• Strong communication, coordination, and problem-solving skills.

Skills:

• Fluency in English is a must (Must be able to "Read", "Write" and "Communicate"); Knowledge of Arabic is preferred but not mandatory.
• Strong interpersonal skills
• Strong Organizing skills
• Strong communication skills, both oral and written
• Good organizational skills, ability to multi-task, attention to detail
• Ability to work in a team environment
• Ability to work as individual but also as a Team player
• Attention to details

Computer Skills:

• Expertise in usage of Microsoft Office tools (Word, Excel and PowerPoint).
• Experience on WMS
• Exposure to other logistics softwares is a plus.

Able to demonstrate:

• Desire to work in a transaction processing environment
• Clear communication - both spoken and written
• Tactfulness and politeness
• Ability to complete all tasks assigned within the timelines
• Effiencient and effective output
• Team player
• Ability to multitask
• Sound ethical values

DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
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Job area: Terminal/Warehouse/Transport
Terminal Operator Specialist
Jebel Ali

Skills Required