Key Responsibilities:
Contact potential clients through cold calls, present and explain our services, and convert leads into confirmed bookings.
Attend and manage all incoming calls, WhatsApp messages, emails, and online inquiries from customers.
Provide clear and accurate information about Dubai Cleans services, prices, and promotions.
Identify customer needs and recommend suitable cleaning packages or services.
Convert inbound and outbound leads into confirmed bookings efficiently.
Maintain accurate customer records in the company's CRM system.
Follow up on inquiries and quotations to ensure successful conversion.
Coordinate with the operations team for scheduling and job assignments.
Achieve assigned sales targets and contribute to team goals.
Ensure excellent communication, professionalism, and customer satisfaction.
Prepare daily and weekly reports on inquiries, conversions, and feedback.
Requirements:
Mandatory: Minimum 1 year of experience in an International Call Center (handling U.S. or U.K. clients).
Outbound calls experience is mandatory.
Fluent English communication skills with a neutral, U.S., or British accent.
Strong persuasion and negotiation skills to close sales.
Confident telephone manner and professional attitude.
Proficient in computer use, including CRM systems, WhatsApp, and email handling.
Ability to multitask, stay organized, and work in a fast-paced environment.
Candidates available in Dubai can send their CV's to - careers@dubaiclean.ae
Job Type: Full-time
Pay: AED2,500.00 - AED3,500.00 per month
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