Job Description

Telesales Executive:

• Contact potential or existing customers to inform them about a product or service using scripts.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company\xe2\x80\x99s reputation.
• Go the \xe2\x80\x9cextra mile\xe2\x80\x9d to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.
• Meeting sales target.
• Gathering and documenting customer information, payment methods, purchases, and reactions to services.

Office Assistant:

• Handling incoming calls and other communications.
• Managing filing system.
• Recording information as needed.
• Greeting clients and visitors as needed.
• Updating paperwork, maintaining documents, and word processing.
• Helping organize and maintain office common areas.
• Performing general office clerk duties and errands.
• Organizing travel by booking accommodation and reservation needs as required.
• Maintaining office equipment as needed.
• Aiding with client reception as needed.

Requirements and skills:

• Proven experience as telesales representative or other sales/customer service role.
• Good knowledge of visa process or immigration.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Creative thinking skills.
• The patience and ability to engage customers in conversation.
• High school diploma/ BA/BSc degree would be a plus.

Job Type: Full-time Salary: AED3,000.00 - AED8,000.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• telemarketer: 1 year (Required)