Understanding the product and service offered by the company.
Setting a sales target
Calling existing and potential customers
Updating the database with all the customer's information.
Ensuring the customers are satisfied with the services provided to them.
Using a sales script to handle the customers efficiently.
Building a strong relationship with the old and existing customers.
Taking and processing customers' orders in a professional manner.
Creating weekly sales reports and presenting them to the Sales Manager.
Providing excellent customer service to the customers.
Answering customers' questions in regards to product and service.
Adhering to all the company's rules and regulations.
Requirements
Bachelor's degree.
1+ year of work experience as a Telesales Executive, and Telesales Representative.
Excellent oral and written communication skills.
Proficient in Microsoft Office tools.
Outstanding ability to follow scripts.
Pleasant and customer-oriented individual.
Ability to handle multiple tasks.
Exceptional sales and negotiation skills.
Ability to solve complex problems promptly.
Ability to deal with different personalities.
Good time management skills.
* Ability to provide excellent customer service.
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