Job Description

We are seeking experienced Telesales Manager

Responsible for driving sales growth through the effective management of tele sales operations, developing strategies to improve performance, and ensuring high levels of customer satisfaction.

Through knowledge on Visa Process ,PRO Services related to Free Zones & Mainland Company Formation. Set clear sales targets and KPIs for the team and monitor performance against these goals. To brief and guide clients on documentation, process following the Government policies and procedures To monitor Sales calls and guide team accordingly-provide timely report to management when requested To handle the Rooster and agents handling the calls -break time Experienced in Renewal and follow up Overall client handling and process knowledge is looked for Provide coaching, feedback, and performance reviews. Develop and implement effective tele sales strategies. Monitor daily, weekly, and monthly sales performance. Identify opportunities to improve processes and increase conversion rates. Generate regular reports on telesales performance and team productivity. Analyze data to inform business decisions and optimize sales campaigns Work closely with marketing and other sales teams to align strategies and campaigns. Communicate with customers to understand their requirements and needs Offering customers to present our service Address any questions or issues customers may have Provide Solutions to the client's needs and capabilities Direct prospects and leads to the sales team Keep an updated customer database Measure identified KPIs Always strive towards meeting sales Target Track and document calls and sales Prepare and present achievements and KPI's

Qualifications & Skills:

Proven experience as a Telesales Manager or similar role. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. Solid understanding of telesales techniques and best practices. Ability to analyze performance metrics and make data-driven decisions. Proficient in CRM software and Microsoft Office (especially Excel). Bachelor degree
Job Type: Full-time

Pay: AED7,000.00 - AED8,000.00 per month