Telephone Operator/receptionist

Abu Dhabi, United Arab Emirates

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Telephone operators have a wide range of responsibilities, which can include:

Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists
Receiving incoming calls and routing them to the appropriate department or individual
Responding to incoming calls in an appropriate manner, based on call type and content
Helping customers use the phone system by providing information about rates and services offered by the company
Performing clerical tasks such as filing or data entry
Providing information about products or services over the phone, including ,ordering items or scheduling appointments
Assisting with internal communications by answering phones and relaying messages within the organization
Providing post-call follow-up to ensure that customers have been satisfied with the experience
Processing incoming messages and forwarding them to the appropriate person

Who can join us Immediately Job Type: Full-time

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