Telephone Operator
Dubai, United Arab Emirates
Job Description
Are you a skilled communicator with excellent telephone etiquette? Join our team in Dubai as a Telephone Operator and be the first point of contact for our valued clients!
Responsibilities:
Answer incoming calls and direct them to the appropriate person or department.
Provide information and assistance to callers in a professional and courteous manner.
Handle inquiries and resolve customer concerns or escalate to the relevant department.
Take and relay messages accurately.
Maintain a log of incoming calls and provide reports as needed.
Operate the telephone switchboard and other office equipment.
Assist in administrative tasks as required.
Requirements:
Proven experience as a Telephone Operator or similar role.
Excellent communication and interpersonal skills.
Polite and professional phone manner.
Familiarity with office equipment, including telephone systems and switchboards.
Strong organizational and multitasking abilities.
Proficiency in English; knowledge of additional languages is a plus.
Customer-focused and able to handle inquiries with patience and efficiency.
Location: Dubai, UAE
Responsibilities:
Answer incoming calls and direct them to the appropriate person or department.
Provide information and assistance to callers in a professional and courteous manner.
Handle inquiries and resolve customer concerns or escalate to the relevant department.
Take and relay messages accurately.
Maintain a log of incoming calls and provide reports as needed.
Operate the telephone switchboard and other office equipment.
Assist in administrative tasks as required.
Requirements:
Proven experience as a Telephone Operator or similar role.
Excellent communication and interpersonal skills.
Polite and professional phone manner.
Familiarity with office equipment, including telephone systems and switchboards.
Strong organizational and multitasking abilities.
Proficiency in English; knowledge of additional languages is a plus.
Customer-focused and able to handle inquiries with patience and efficiency.
Location: Dubai, UAE
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Job Detail
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Job IdJD1620796
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned