Are you a courteous and efficient communicator? We are a prominent business in Dubai, seeking a dedicated Telephone Operator to enhance our customer service experience.
Key Responsibilities:
Phone Management: Answer and direct incoming calls promptly and professionally. Customer Assistance: Provide information, take messages, and assist customers with their inquiries. Communication Skills: Maintain clear and effective communication with clients and internal staff. Call Logging: Record essential information accurately, ensuring all details are logged. Team Collaboration: Work closely with colleagues to ensure seamless operations and customer support. Requirements:
Excellent verbal communication skills in English; knowledge of additional languages is a plus. Previous experience as a telephone operator or in a similar customer service role. Familiarity with phone systems and office equipment. Polite, patient, and empathetic attitude toward customers. Ability to multitask and handle high call volumes efficiently. Benefits:
Competitive Salary and Performance-Based Bonuses Health Insurance and Retirement Benefits Ongoing Training and Professional Development Supportive Work Environment and Career Advancement Opportunities
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