Telephone Operator

Dubai, United Arab Emirates

Job Description

Are you a courteous and efficient communicator? We are a prominent business in Dubai, seeking a dedicated Telephone Operator to enhance our customer service experience. Key Responsibilities: Phone Management: Answer and direct incoming calls promptly and professionally. Customer Assistance: Provide information, take messages, and assist customers with their inquiries. Communication Skills: Maintain clear and effective communication with clients and internal staff. Call Logging: Record essential information accurately, ensuring all details are logged. Team Collaboration: Work closely with colleagues to ensure seamless operations and customer support. Requirements: Excellent verbal communication skills in English; knowledge of additional languages is a plus. Previous experience as a telephone operator or in a similar customer service role. Familiarity with phone systems and office equipment. Polite, patient, and empathetic attitude toward customers. Ability to multitask and handle high call volumes efficiently. Interested candidates can send their CV

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Job Detail

  • Job Id
    JD1618973
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned