Telephone Operator
Job Description
Telephone Operator Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Kempinski standards. Write down messages accurately for our guests and deliver messages in a timely manner. Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information or assistance to make an outside call or handling a complaint, etc. In case of emergency, handles all communications for the hotel whilst serving as the communication center. Monitor TV channels in addition to outlets and public areas music to ensure smooth and proper functioning. In case of emergency, handle all communications for the hotel whilst serving as the communication center. Keep abreast of telephone directory, new staff and leavers, emergency procedures, special promotions and general hotel product knowledge. Maintain the neatness of their working area at all time. Interested candidates should send their CVs
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Job Detail
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Job IdJD1571014
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, Qatar, Qatar
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EducationNot mentioned