Tele Caller (healthcar Sector Only)
Dubai, DU, AE, United Arab Emirates
Job Description
Job Title: Telecaller - Healthcare Sector Only
Location:
Dubai - UAEExperience Required:
Minimum 1 year intele-calling
within thehealthcare industry
Education:
Bachelor's degree or equivalent preferredAvailability:
Immediate joiners preferredShift:
Day or Rotational (12-hour shift)Note:
Only candidates with prior tele-calling experience in the healthcare sector will be considered Only
Job Summary:
We are seeking an experienced and service-oriented
Tele-caller
for the healthcare sector to manage patient interactions over the phone. The ideal candidate will have prior experience in hospital or clinic-based tele-calling and will be responsible for appointment scheduling, follow-ups, and patient support through effective communication.Key Responsibilities:
Make
outbound calls
to patients for appointment reminders, follow-ups, and feedback. Answerinbound calls
from patients related to services, doctor availability, test reports, or billing. Provide clear information abouthealthcare services, consultations, and procedures
. Coordinate with doctors, front desk, and medical staff to ensure smoothpatient flow and communication
. Maintain and updatepatient records, call logs, and follow-up notes
. Address patient concerns with empathy and professionalism; escalate when needed. Assist inbasic clerical tasks
related to calls and patient communication.Candidate Requirements:
Minimum
1 year of experience in tele-calling or patient communication
in a hospital, clinic, or diagnostic lab. Strong communication skills inEnglish and local/regional languages
. Excellenttelephone manners
and ability to handle patient queries calmly. Familiarity withhealthcare systems, appointment software, or hospital workflow
. Basic knowledge of MS Office and data entry tools. Compassionate, patient-focused, and professional attitude.Job Type: Full-time
Pay: AED3,000.00 - AED4,500.00 per month
Application Question(s):
Are you available on an immediate basis?
Experience:
Healthcare: 1 year (Required)
Location:
* Dubai (Required)
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Job Detail
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Job IdJD1942288
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:39713.0 50286.0 USD
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned