Job Description

.
Technician - Structured Cabling Network - Fiber & Copper
Make a difference every day

The Job Opportunity
The purpose of the role is to carryout preventative, corrective and breakdown maintenance on fibre optics and copper cabling networks equipment and systems, individually or as part of a technical team, within a designated area whilst ensuring minimal disruption to operations.

This role is a subject to contract award and further details will be disclosed at a later stage.

Serco has a profound understanding of the region, having been operating in the Middle East since 1947 (for more than seven decades), where it harnesses international expertise, delivered on a local level.

Key accountabilities;
Ability to conform to all general and specific technical safety requirements at all times to ensure the health, safety & welfare of self and others at work.
Any other work as assigned by the supervisor / duty engineer to achieve the purpose.
Basic knowledge of Building Management Systems (BMS).
Able to read interpret and describe the functionality of fibre optic / copper cabling drawings (circuit & wiring diagrams / schematic & layout drawings).
Able to correctly setup and use test equipment and interpret the test results on integrated fibre optic and copper cabling systems to include;
Hand held microscopes
Fibre-scope meters
Optical light power meters (OLTS)
Optical time domain reflectometer (OTDR)
Fusion Splicing equipment
Knowledge in the use & interpretation of Local and International Electrical Standards and Regulations.
Ability to raise & complete PMS fault report sheets, daily utilization reports and CMMS work orders.
Ability to adopt a logical or methodical approach to troubleshooting & fault finding on LV systems.
Acts a role model for tradesman and helpers and leads the team by example with consistent attention to detail and quality by demonstrating a "get it right first time every time" attitude to the job.

Assets Exposure (Direct)
Major assets below, but not limited to;
Fibre Optic Racks
Patch panels
SM/MM fibre optic splicing enclosures
Cat6 Cabling
Transceivers and converters
Fibre optic test equipment' and Tools

Asset Maintenance Experience (Hands-on)
For listed Assets, in the capacity as a lead person;
Periodic Preventive Maintenance
Breakdown Trouble Shooting
Inspections
Condition Assessment
Condition Based Maintenance
Corrective Maintenance
Configuration and Modifications

Tasks' Experience (Hands-on)
Tasks such as, but not limited to;
Surveillance - Testing for Detection of fibre loss increase, fibre deterioration, water penetration
Testing - Measurement of fibre fault location, fibre strain distribution, water ingress location
Control - Fibre identification, Fibre transfer system
Cable repair or Removal
Testing with an OTDR for maintenance inspection
Microscopic inspection of connectors and mating adapters

What we are looking for in our candidates:
Customer Service - See those they interact with as customer and seeks to identify and meet needs, taking swift action to resolve issues with integrity.
Solves Problems - Identifies problems within own area of remit and takes responsibility for finding a solution regardless of the causes.
Communicates Effectively - Clearly and concisely conveys information and ideas that engage others.
Judgement and Decision Making - Quickly recognizes and gets to grips with increasingly complex scenarios. Secures and compares information from multiple sources and exercises judgement to close the gaps in data and deal with increasing levels of ambiguity.
Drive for Results - Is motivated to deliver results through leading large and diverse teams across functions or business units. Shows drive to make a difference across teams, community and nationally.
Makes Decisions - Identifies and understands issues, problems and opportunities and takes action that is consistent with available facts, constraints and probable consequences.
Supports Difference - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations or background.
Lives Serco values - Trust, Care, Innovation and Innovation.

Specific requirements
Must have High School Certificate.
Must have Industrial Training Institute Diploma (3-year duration) in structured cabling installation and maintenance or equivalent (post high school).
IOSH Working Safely Certificate or equivalent.
Holding of valid UAE driving license is desirable
Must have minimum six (6) years' experience within a structured cabling installation and / or maintenance environment.
Should be fluent in written and spoken English and have ability to communicate with staff, stakeholders and customers in oral and written English.
Should have working knowledge in Ms Office (Word / Excel / PowerPoint, Outlook) etc.
Ability to perform safely and correctly the following on complex structured cabling equipment and systems;. Isolations and LOTO.
Planned preventative maintenance (PM) routines
Corrective maintenance (CM)
Breakdown maintenance (BD)
to include;
Cable Splicing
Link loss budgets
Fibre Optic Cabling
Twisted pair cabling
Patch panels
Network Switches
Category 5e and 6
Modular connections
Splicing Enclosures

Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.
https://www.serco.com/me
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Join Us

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Take pride in what you do
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. To view all internal opportunities, log into MyHR online.