Job Description

Job Requisition ID:

174181


Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.


By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

We're looking for a skilled Technician to deliver dealership-standard service on customer motorcycles and marine outboard engines across the UAE. You'll boost workshop revenue by combining quality workmanship, productivity, and technical efficiency--both in-branch and on field assignments--while maintaining excellent customer satisfaction.

What you will do

Perform day to day assembly, service, and maintenance activities on motorcycles in the workshop and on customer sites. Correctly diagnose faults and carry out repairs with a high "first time fix" rate. Prepare accurate quotations during estimation and secure customer approvals/payments. Produce clear Field Service Reports after each job. Work closely with the Aftersales Supervisor/Team Leader to complete jobs within manufacturer or local standard times. Recommend preventive maintenance and repair solutions to reduce breakdown risk. Read and interpret repair manuals, schematics, and electrical circuits. Identify hazards, use/maintain (Personal Protective Equipment), care for your own safety and that of others, participate in toolbox talks and safety trainings, follow SOPs (Standard Operating Procedures), and adhere to emergency & evacuation procedures

Required skills to be successful

Minimum 3 years in a motorcycle dealer workshop; hands on motorcycle experience is an advantage ITI/NCVT/Diploma (or equivalent) from a reputed institution; able to present relevant technical/engineering certifications Competent in diagnosing, repairing, and maintaining marine outboard engines within set time frames Good written and spoken English

About the team

You'll join the MCPP (Motorcycle & Power Products) Department and collaborate closely with the Aftersales Supervisor/Team Leader. Success here means following Standard Operating Procedures, applying strong problem solving skills, and safely handling special tools and equipment to deliver consistent, high quality outcomes.

What equips you for the role

If you bring dealer workshop experience on motorcycles, practical exposure to marine outboard engines, recognized technical qualifications (ITI/NCVT/Diploma), and a safety first, customer focused mindset, you'll be ready to succeed from day one across our UAE locations--both in the branch and in the field.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies,

Al-Futtaim Automotive

is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.

This is Al-Futtaim Automotive and we empower talent to move forward.