Job Description

Job Purpose

To perform periodic maintenance services and general repairs on customer vehicles using advanced diagnostic tools, working on electrical, mechatronic, hydraulic, and pneumatic sub-systems across a wide range of automotive models, in line with manufacturer guidelines

Job Responsibilities

Financials

Achieve set targets for sold hours, efficiency, productivity, and overall utilisation

Strategic Implementation

Receive repair orders from the Team Leader and clearly understand the scope of work to be performed Carry out PMS and general repairs as per the defined scope using diagnostic tools and standard service procedures Record additional repair requirements and recommendations using the E-Estimate digital application and update the Team Leader accordingly Demonstrate strong manual dexterity, technical, mechanical, and advanced computer skills Take ownership of all aspects of the role, working independently with minimal supervision and demonstrating effective self-management Read and interpret complex documents, including safety rules, operating and maintenance instructions, repair manuals, and wiring diagrams Follow quality control inspection processes to prevent or rectify workmanship that falls below required standards Maintain a clean work area and ensure personal and workshop tools are kept in good condition

Customer Journey

Ensure full compliance with F1 standards and established guidelines Handle customer vehicles with the utmost care and in a safe manner

Learning & Growth

Participate in Training Needs Assessments conducted by the Training Academy Continuously develop technical skills through automotive training programmes

Policies, Procedures, and Corporate Governance

Perform only authorised repairs as agreed and inform the Team Leader of any additional observations or recommendations For warranty repairs, strictly follow SOPs and guidelines, tag replaced parts with warranty labels, and hand them over to the centralised warranty store Ensure compliance with automotive standards and process guidelines Strictly follow HSE protocols and SOP requirements, including the correct use of safety gear for personal safety, equipment protection, and customer vehicle safety

Educational Qualification

2-year ITI (NCVT Certificate), or 3-year Diploma in Automobile or Mechanical Engineering, or equivalent

Work Experience

Minimum of 5 years' experience in an automotive dealership, including at least 2 years in a Technician role

Competencies

Strong technical and diagnostic skills Ability to work independently with attention to quality and safety standards Good analytical and problem-solving abilities Computer literacy

Languages

English (working proficiency preferred)

AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.



Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.



Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.



For more information, visit www.awrostamani.com .