Job Description

W ABB pomagamy przemys?owi wyprzedza? konkurencj? - dzia?a? sprawniej i ekologicznie. U nas post?p to standard - dla Ciebie, Twojego zespo?u i ca?ego ?wiata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osi?gn??. Nie zawsze b?dzie ?atwo, rozwoj wymaga determinacji. Ale w ABB nigdy nie b?dziesz dzia?a? sam. Zarz?dzaj tym, co porusza ?wiat.


Stanowisko to podlega:


Service Manager, PAEN, UAE Cluster

In this role, you will have the opportunity to develop course materials and handle content delivery for technical training for customers, either in classroom or on-site. Each day, you will be responsible for post-training activities such as course feedback collection, possible corrective actions on course materials and equipment, etc. You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings.



The work model for the role is: {Onsite and Office as needed}



This role is contributing to the {Services/Process Automation/Energy Industries/Services} in {Abu Dhabi, UAE}. Main stakeholders are {Energy Industries Service}.



You will be mainly accountable for:

Preparing and delivering training courses in classroom or on-site and following up on post- training day activities. Developing course material for classroom and on-site training in your own area of responsibility and advising on updates needed in e-learning material. Supporting Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles. Facilitating in course administration through making arrangements and answering enquiries and proposals for training courses. Performing complex field service tasks related to 800xA with AC800M and applications, identifies technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform. Troubleshooting system level failures and requests proactive corrective actions and makes recommendations to avoid such issues in the future. Keeping close contact with technical Product Management, Project Management, Engineering, Sales, and other stakeholder groups that support the development and delivery of training courses.

Our team dynamics

You will join a dynamic team, where you will be able to thrive.

Qualifications for the role

Engineering Degree in Instrumentation, Electronics or Electrical Knowledge and good hands-on experience of ABB systems in:

800xA with AC800M

is a

Must-Have

Minimum 3-5 Years as a

Technical Trainer for Automation

industry

or Minimum 8-10 years'
experience in

Site Support in automation industry in Engineering

,

Commissioning

role and experience in the automation and Control Systems.
Overall

automation systems

understanding, combined with process knowledge in

Oil & Gas

, Power & Water.
Knowledge of ABB systems eg: Infi90, Symphony Plus (S+) etc. Fluent communication skills in English and

preferably in Arabic

as well, Knowledge of Industrial Cyber security and networking solutions for ABB systems Certifications in specific control systems or safety standards (e.g., TUV Functional
Safety Engineer).
Experience with Onshore and Offshore Oil and Gas customer especially

ADNOC

and

GCC customers.

Strong Customer interpersonal skills and Technical Training experience. Occupational Health and Safety (OHS) Willingness to

travel to Site

and work there as well when needed is a

Must have

.

What's in it for you?

We want you to bring your full self to work--your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.



Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.



Run What Runs the World.



#ABBCareers



#RunwithABB



#Runwhatrunstheworld

More About Us

ABB's Energy Industries division is enabling safe, smart, and sustainable projects and operations for businesses across the oil, gas, chemicals, power generation, life sciences and water sectors. Driving integrated solutions that automate, digitalize, and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector. Our technologies and solutions are designed to create value, improving operational efficiency and productivity, enhancing safety and minimizing risk. We support the development of new and renewable energy models - enabling energy efficient and low carbon operations across traditional industries.


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