Technical Solution Manager
Dubai, United Arab Emirates
Job Description
Company Description
IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™. At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers,but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be partof a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
Technical Solution Manager (TSM) manages the overall technical solution for a customer during the initial roll-out and continues to engage through the entire customer life-cycle as a trusted adviser. This involves defining the technical solution, driving advanced technology when necessary and tasking delivery teams to produce technical deliverables. Essential Duties and Accountability
IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™. At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers,but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be partof a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
Technical Solution Manager (TSM) manages the overall technical solution for a customer during the initial roll-out and continues to engage through the entire customer life-cycle as a trusted adviser. This involves defining the technical solution, driving advanced technology when necessary and tasking delivery teams to produce technical deliverables. Essential Duties and Accountability
- Technical Solution Manager understands technical deliverables of the IFS implementation project per the solution proposed in the sales cycle and provides input to the Project Manager for incorporating them in the project plan.
- Coordinates all technical activities in the implementation/upgrade project, from initial deployment of software to post go live support.
- Acts as the point of contact for the customer and the project team and ensures good communications between the technical teams and project team members.
- Plans/coordinates/tracks progress of Configuration, Reports, Integration and Modification (CRIM) development activities and technical training.
- Forecasts technical resource demand and secures resources from delivery teams.
- Resolves technical issues during the project
- Participates in technical design of CRIM items, makes sure appropriate designs are used in each CRIM item, and the combination of all CRIM constitute a robust solution.
- Assists/guides the customer with technical configuration, and security setup in the IFS product being implemented.
Qualifications
Qualifications
Additional Information
With IFS, you are choosing one of the best employers in the world. We offer you an attractive remuneration with above-average additional benefits: Internal skills development program with a comprehensive individual induction plan. You can expect an open corporate culture and a pleasant working atmosphere within a fast-paced, progressive software vendor. Flexible working time models, Volunteering day and Birthday off, individual support through regular health promotion and the compatibility of work and family life are part of our company practice.
Qualifications
- Bachelor's Degree in Computer Science, Engineering or a related field or equivalent work experience
- 5 years' experience as a Technical Solution Manager/Technical Lead/Technical Project Manager/Software Architect or similar role
- 5 years' experience in Software Development or Systems Engineering
- Proficiency in the English Language
- Strong verbal and written communication skills
- Open to limited travelling as required
- Possess strong communication skills
- Able to operate in a fast-paced, decentralized, geographically and culturally diverse teams.
- Must demonstrate a thorough understanding of the Technical Solution Services practice and be able to speak and present to a very high standard on the relevant topics.
- Familiar with technical processes followed in enterprise application implementations
- Self-driven and proactive in nature.
- Arabic language proficiency is an added advantage
Additional Information
With IFS, you are choosing one of the best employers in the world. We offer you an attractive remuneration with above-average additional benefits: Internal skills development program with a comprehensive individual induction plan. You can expect an open corporate culture and a pleasant working atmosphere within a fast-paced, progressive software vendor. Flexible working time models, Volunteering day and Birthday off, individual support through regular health promotion and the compatibility of work and family life are part of our company practice.
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Job Detail
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Job IdJD1453702
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned