Technical Services Manager

Muscat, MA, OM, Oman

Job Description

Around 10-12 years in technical services of masterbatch production, of which 5-7 years should be in customer handling. Should have independently handled Production/QC teams in a masterbatch/Additives industry.

Age: Around 40 years

Job Role and Responsibilities:



Responsible for Technical Formulations (both masterbatches & additives) and their compliance with production process to meet various customer requirements including agricultural films.

Represent the company in technical discussions for various additives related queries of the customer at the international level.

Responsible for coordination between Production Processing & QC team in delivery of cost-effective formulations.

Travel and assist the sales team to customers on advice on technical related matters.

Represent the company for handling technical complaints from Customers from time to time.

Analyse Industry trends and new product developments and drive the process for adaptation in formulation and production process. Liase with independent labs for product certification.

Coordinate with Procurement for taking up suppliers of raw material in trying out new cost-effective pigments.

Spearhead the new projects for formulations & up-gradation of the existing twin screw extruders.

Consult and advise Lab on new pigments/testing methods and QC standards.

Skills:



Indepth level and Hands on experience in Extruder Production process of Plastic / Masterbatch industry for atleast 7-10 years as overall incharge.

Expertise in Masterbatch and Plastics formulation and characterization - must have worked on formulations for atleast 3-5 years.

Indepth knowledge of technical aspects of the extruder operation including PLC systems. Extrusion process and work experience on Polymers, Additives and their chemical compositions and product mixes.

Sounds better understanding of process technology in Masterbatch/ Additives Industry.

Must have handled formulations, quality issues and product complaints for analysis and problem solving.

Must have good communication and presentation skills with practical approach to business development.

We must have a positive approach to problem solving and team development to ensure that the coordination among different functions is done in a smooth manner.

Must have a mature and understanding approach to customer service balancing it with technical aspects involved.

SAP knowledge preferred.

Job Type: Full-time

Pay: RO500.000 - RO2,000.000 per month

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Job Detail

  • Job Id
    JD2192697
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Muscat, MA, OM, Oman
  • Education
    Not mentioned