Location: Dubai, United Arab Emirates

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi\xe2\x80\x99s airport.

Mission

Support Customers by understanding their secured documents needs, promoting Thales IBS offer portfolio, building technical proposal answering customers\xe2\x80\x99 expectations and ensuring successful project deployment.

Responsibilities

For the customer he is in charge of, the Document Project manager (DPM):

Contributes to the capture plan led by the capture leader by identifying the secured documents related presales plan and coordinating its execution. Among other tasks it means to, directly or with the support of other Thales teams when needed,

• Understand customer use cases, promote Thales offer answering his needs and support him to clarify his requirements.
• Educate the customer on key topics such as Security, Holistic approach, typical project milestones, \xe2\x80\xa6
• Train customer on standards, processes, AQL, Key ceremony, \xe2\x80\xa6
• Provide samples and make demonstrations.
• Coordinate with solution teams to promote end to end solutions.
• Make sure the potential needs for products, resources, investments, \xe2\x80\xa6 are anticipated in the capture plan and pushed for decision.

Leads the document part of the tender in coordination with the Bid and Solution Management team. The main activities are:

Deliver the Document Work Package

• Coordinate the technical answer according to the customer\xe2\x80\x99s requirements.
• Write the related part of the offer.
• Coordinate samples definition and manufacturing if needed.
• Perform the risks and opportunities analysis, propose the related mitigation plan including pre-award anticipation actions.
• Gather and challenge product cost promoting roadmap offers, assessing custom developments, investments and resources costs to drive a cost-effective solution.

Manages the Documents project or Work Package during the Bids & Project phase, in coordination with Thales and external stakeholders. Among other tasks it means to, directly,

• Specify the project or work package deliverables with the customer.
• Develop a new product or customize an existing one.
• Get it accepted by the customer, following the PAT, SAT, Pilot and first production batch steps.
• Support the production ramp-up.
• Monitors the product financials & technical performance, supporting the customer.

After Go Live (RUN phase), monitors Product financial performance & Supports the customer. Hand-over all relevant context to Customer service after acceptance of the first batch to manage the recurrent orders.

• Manage with the customer the inspection of the recurrent deliveries (AQL session) when needed.
• Answer all technical questions (crisis, issues, evolution requests, \xe2\x80\xa6) customer may have.
• Manage Product end-of-life (EOL)
• Monitors Product financial and industrial performances and propose improvement plans when appropriate.
• Provide technical data to the demand plan monthly process.

Required background:

• Bachelors degree in Engineering, electronic sciences or similar
• At least 5 years in the field of product and project management
• Project management experience (including claim & contract management)
• iPMA (or other project management framework) is a plus.

Required hard skills:

• Smart cards operating systems and application is a plus.
• Standards / state of the art on ICAO, Cryptography, PKI, Global Platform, Common Criteria, and ISO is a plus.
• Secured printing on plastic and paper, security features is a plus.
• Manufacturing concepts
• Good technical writing

Required soft skills

• Strong leadership in international and multi-cultural matrix organization
• Good interpersonal skills, team spirit, positive attitude
• Good written and oral communication
• Customer oriented, negotiation
• Fluent English, preferably some additional regional language

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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