Job Description

Job Title Technical Consultant

Description

Technical Consultant - Cybersecurity (SOAR, BAS & DRP)
Job Openings Technical Consultant - Cybersecurity (SOAR, BAS & DRP)
About the job Technical Consultant - Cybersecurity (SOAR, BAS & DRP)
Position:Technical Consultant Cybersecurity (SOAR, BAS & DRP)
Start Date: Immediate
Location: Dubai, UAE

With our partners, we design and deliver intuitive, trusted and leading cybersecurity, digital forensics, governance, risk and compliance solutions that are customized to achieve the required results, whilst being admired for our people, partnerships and performance.

WHO ARE WE?

Established in 1999, Credence Security, a PAN-EMEA specialty distributor, is a leader in cybersecurity, forensics, governance, risk and compliance. With headquarters in Dubai and regional offices in Johannesburg, Nairobi, New Delhi and London, we are a pure-play provider of security and digital forensics solutions, to both public and private sector enterprises across Europe, Middle East, Africa and India, through a select network of specialist resellers.

Unlike most other distributors, we take a consultative 'value-add' solution approach, we collaborate with our partners and their customers to understand their needs, both from a technology and business perspective, and then work very closely with our partners to deliver tailor-made solutions. Working closely with globally recognized, award-winning vendors including AccessData, Alsid, ESET, Entrust, Magnet Forensics, Netskope, Trustwave and ZeroFox, Credence Security delivers best-in-class, Cybersecurity & Forensics technologies and solutions that protect organizations against advanced persistent threats, malicious adversaries and internal malpractice.

WHAT WE ARE LOOKING FOR?

We are looking for a talented Consultant, you will be responsible for taking the initiative to drive opportunities, build positive relationships with perspective clients, and support future clients with the adoption of the Credence Security portfolio. The Technical Consultant will be responsible to lead customers on analysis of Cyber Security requirements specifically focused on solutions in SOAR, Digital Risk Protection & Breach and Attack Simulation (BAS) and resulting pre-sales/solution architecture for those customers - both new and existing.

JOB RESPONSIBILITIES
On-site client visits for product installation and customer support issues.
Providing technical understanding to prospective customers, and partners
Product demonstrations, coordination throughout the Proof-of-Concept Phase (POC)
Introduce and present solution capabilities, use cases, and technology via presentations, white board sessions, and product demonstrations.
This position requires understanding of advanced technical security subjects (SOAR, Digital Risk Protection & Breach and Attack Simulation (BAS))
Develop and nurture leads while maintaining close follow-ups as required for closure
Create and update commercial documents required for marketing and sales
Coordinate with sales team for lead engagement and meetings
Represent the company at various trade shows, events, and demonstrations
Proactively manage accounts on a continual basis, ensuring customer satisfaction, tracking of key deliverables, and maintaining a strong customer relationship
Liaise between customers and Product Management to ensure relevant feedback to product improvements and customer requirements
Manage Proof of Concept engagements, providing knowledge transfer and support for customers while demonstrating solution options and benefits related to the customers overall needs and objectives.
Through discussions and demonstrations, provide periodic informal on-site knowledge transfer, as needed to designated client employees covering the management, normal operation , and maintenance of the infrastructure
Own and positively develop the relationships with key technical decision makers and influencers within the target customers.
EXPERIENCE/QUALIFICATIONS/CAPABILITIES
Bachelors degree in a technical subject (e.g., Computer Science, Mathematics, or Engineering) Masters degree a plus
Minimum 3 years pre-sales / consulting experience for enterprise software or security company (some experience working with channel/partner is required) with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level.
Must have experience working in a customer-facing role and comfortable presenting to a small to medium audiences on both technical and business-related topics
Experience working with cyber-security standards ideally with Cybersecurity certification e.g. :
Cyber Threat Intelligence
Security Orchestration, Automation and Response (SOAR)
Digital Risk Protection
Brand Protection
Executive Protection
Domain Protection
Threat Intelligence
Full Spectrum Threat Intelligence
Physical Security Intelligence
Threat Intelligence Delivery
Breach and Attack Simulation (BAS)
Expertise in bid response (managed service outsource deals, defining service elements, building cost models, providing content)
High degree of market awareness with ability to recognize nuances/trends in the market
Good English language skills are required for this job and the ability to travel regularly within the region, as needed.

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