Technical Consultant Buna
Abu Dhabi, United Arab Emirates
Job Description
Nair Systems is currently looking for Technical Consultant for our UAE operations with the following terms & conditions. Skills
- Should have experience in BUNA GCC X Border Payment.
- Installation, Configuration & Technical Administration of Payments/Compliance Solutions,
- Provide business with required technical 1st line support and ADHOC reports
- Interact with vendor support for health check, maintenance & support escalations,
- Provide required technical assessment for business enhancement & system upgrade by following change management process,
- Support audit review with collected evidence & technical explanation requested for report closure,
- Participate & support in rollout of unit initiatives as per assigned tasks by project managers,
- Troubleshoot incidents, provided diagnosis, and maintain acceptable operational system performance,
- Provide root cause analysis, assist the work around & permanent fix provided by vendors and closed incident & problems as per incident management process,
- Escalate to management, isk, showstoppers, high priorities, and impacted cases,
- Comply with IT, bank standards & follow the procedures.
- Maintain system availability, performance & security within agreed SLA without business impact & financial loss.
- Attend business operations calls & provide 1st line technical operational support,
- Deliver IT projects tasks assigned for the agreed scoped business requirements, on timely manner,
- Support business continuity by participating in periodic system DR rehearsal, security updates, technology updates, backups, hardware maintenance, software maintenance, license maintenance, and technical design improvement to assigned systems
- Support business with required information & ADHOC reports.
- Maintain the service level of vendors support and qualiy of development
- Comply with training policy and attend assigned awareness sessions to keep up to date on support and technical level of assigned solutions,
- Maintain a good working relationship with business stakeholders & professionals.
- Maintain the technical document of assigned systems to be up to date afer every system change.
- Takeover system support from project technical team after rollout and go live.
- Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
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Job Detail
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Job IdJD1590551
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned