Job Description

We are seeking a highly experienced and technically skilled Technical Account Manager (TAM) to manage our strategic accounts, particularly within the Oil & Gas industry, leveraging deep expertise in Cloud Architecture, Data & Analytics, and Software-as-a-Service (SaaS) solutions.
The ideal candidate has a strong background as a Solutions Architect or Software Engineer, with a proven track record of over 8 years building innovative solutions on AWS and specializing in the Internet of Things (IoT) and data integration pipelines. Experience delivering successful solutions in oil & gas, manufacturing, and prop-tech domains is highly desirable.
Key Responsibilities
Account Management & Customer Engagement
Serve as the primary technical contact and trusted advisor for top-tier enterprise accounts, potentially including global oil and gas customers.
Actively lead solution support efforts, serving as the primary escalation point for customers to resolve complex technical issues.
Manage delivery projects, new RFPs, and various customer engagement matters for assigned accounts.
Provide technical expertise and advisory to enhance and develop solutions running on our industrial data platform.
Provide customers with product demonstrations and build proof-of-concepts (POCs) in areas such as Gen AI agents, Data Integration & Modeling, Engineering diagrams parsing, and integration of IT data with 3D / Point Clouds.
Solution Architecture & Cloud Expertise
Provide guidance on solution architecture, data modeling, and integration best practices for clients.
Act as the expert on cloud services (AWS, Azure) and lead the planning and execution of platform migrations (e.g., GCP to Azure) and related solution management.
Apply Infrastructure as Code (IaC) principles, developing templates (e.g., CloudFormation) for customer workloads.
Implement AWS best practices for managing organizational accounts and optimizing cloud costs.
Design and maintain data visualization solutions, including PowerBI dashboards and custom tools using technologies like Plotly.js and Streamlit.
Contribute to the development of applications and microservices, demonstrating proficiency in languages such as JavaScript, Python, and C#.
Required Skills & Qualifications
Over 8 years of experience in a technical role, such as Solutions Architect or Software Engineer.
Proven experience managing key accounts and serving as a technical escalation point.
Expertise in Cloud Architecture (AWS, Azure) and experience with serverless computing and services like AWS Lambda and DynamoDB.
Strong background in Data & Analytics, including data integration (ETL) and data modeling. Experience with Python Pandas is a plus.
Previous experience in the Oil & Gas or related industrial domains (e.g., manufacturing, prop-tech) is essential.
Experience with industrial data platforms that integrate and contextualize IT, OT, and ET data is highly desirable.
Excellent communication skills in English (highly proficient).

Skills Required