Team Manager

EG, Egypt

Job Description

JOB DESCRIPTION


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YOUR DAY-TO-DAY

Provides regular supervision and mentorship over direct reports.

Ensures regular and effective communication with direct reports on performance, goals, and coaching.

Facilitates daily agent coaching, guidance, management, and development sessions in both written and verbal format to improve the performance of direct reports.

Participates in client-related activities to include client calibration sessions and project planning.

Manages timekeeping and timecard entry of the team to ensure zero discrepancy rate

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Job Detail

  • Job Id
    JD2219968
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    EG, Egypt
  • Education
    Not mentioned