Team Leader For Billing Lob
???????, C, EG, Egypt
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
About the Role:
The Team Leader will be responsible for leading, motivating, and managing a team of [number] members to achieve service excellence and operational targets. This role requires strong leadership, coaching, and problem-solving skills to ensure high performance and a positive team culture.
Key Responsibilities:
Leadership:
Provide daily coaching, guidance, and support to team members.Performance Management:
Set performance goals, conduct regular 1:1 meetings, and perform performance reviews.Operations:
Monitor team metrics and KPIs (e.g., response time, quality scores) and implement improvements.Training:
Identify training needs and facilitate ongoing development for the team.Problem Resolution:
Act as an escalation point for complex issues and customer complaints.Qualifications:
Proven experience in a leadership or supervisory role, preferably in a [Relevant Industry] environment. Excellent communication and interpersonal skills. Strong analytical and organizational abilities. Proficiency in [Relevant Software/Tools, e.g., CRM software].
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Original Title: Team Leader for Billing LOB
Req Id: R25_03967
Posted At: Mon Dec 08 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
Management | Accounting & Finance
Full Time
Cairo, Egypt
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Job Detail
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Job IdJD2202302
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job Location???????, C, EG, Egypt
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EducationNot mentioned