Company Description

Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With magnifique touches of French elegance interlaced throughout the hotel, we invite you to \xe2\x80\x98Live the French way\xe2\x80\x99 and indulge in excellence.

• To assist in the smooth and efficient running of the Talent & Culture Department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.
• To ensure that all in-house rules and regulations are communicated to Heartists and implemented.
• To monitor the cleanliness and upkeep of the Heartist restaurant and locker areas..
• To monitor Heartist wearing the correct uniform and adhering to the appearance standards of the hotel at all times.
• To maintain Heartist activities library, photos and photo albums.
• To maintain the Heartist Notice board and update regularly.
• To assist in distributing and controlling locker locks and name tag.
• To be responsible on the general orientation of new joiners.
• To Participates on various committees to provide HR support and to monitor activities and completion of goals.
• To Schedules participants into training sessions.
• To Tracks participants and training records.
• To Enters training records into database and maintains it.
• Assist the Learning & Development Manager to conduct a minimum of one training needs analysis per year identifying all the training required for the Hotel.
• Assist the Manager to design, implement and evaluate training and development programs as identified by Training Needs Analysis.
• Proper administration of the Training Department.
• Prepare materials prior start of any Training.
• Compile all monthly reports and submit to Learning & Development Manager.
• Set up the training room well in advance before the training starts.
• To coordinate and monitor the following training programs as per the instruction of the Learning & Development Manager.
• Ensure facilities, equipment and materials are well maintained and the training room is always well maintained.
• Follow-up with departmental trainer to collect their monthly departmental training programs and attendance.
• Conduct regular audit, evaluate and provide constructive feedback to Departmental Trainers on their performance.
• Compile and monitor the Trainee Programs.
• Maintain close contacts with local colleges, hotel schools and universities.
• Keeps employee records up-to-date by processing Heartist status changes in a timely manner.

Qualifications

• Bachelor\xe2\x80\x99s degree / higher education qualification.
• 1-2 years of prior experience in in a five star environment in the same role.
• Strong knowledge of local businesses and business trends required. Must speak English. Other languages preferred

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