Job Description

We are HeartistsA

"HeartistAaEUR describes both our culture and who we are. Everything we do comes from the heart, and weaEUR(TM)re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!

We believe that the world is more welcoming when weaEUR(TM)re connected. So that we see what we have in common, instead of what sets us apart.

Life in Movenpick

The Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.

We enable our guests to Savour the flavor of life, balancing small indulgence with whataEUR(TM)s good for them- and good for the world.

The Role

• To provide service that is sincere, warm and enthusiastic, ensuring the employees satisfaction in order to make a professional first impression of the Talent & Culture Department
• To set up the medical insurance of the group, making sure that employees have the best medical benefits with the most reasonable prices while not jeopardizing the quality of care that they will receive.
• Promotes awareness of health, safety and wellness.
• Oversees the administration and communication of all benefits within the hotel units.
• Treats each employee as a unique individual with tender love and care.
• Streamlines clinic operations for uniformity of nursing service with an eye towards quality patient care.
• Negotiates with benefits providers for better rates, service and savings.

Key Deliverables and Responsibilities

Planning & Organizing: * Inform employees of changes to Talent & Culture related benefits policies and procedures.

• To be aware and fully support all Mavenpick Human Resources core standards.
• To conduct a benefits survey of similar properties in the area including a comparison of benefits given (e.g. housing, education allowance, medical cover, etc.) in order to compare and adjust benefits to be in line with market practice.
• Organize the medical clinics and the furnishing of all the medical clinics for the 4 properties in the Mavenpick group including overseeing the selection of FF&E and OS&E.
• Set up and implement full medical policies and procedures including long-term and temporary disability coverage.
• Process medical papers for employees of all levels in preparation for securing employment visas.
• Ensures that all Dubai Municipality guidelines are strictly observed and adhered to.
• Set up and conduct various training programs on personal hygiene, kitchen safety procedures, food handling and basic first aid including defibrillator training.
• Actively involved in coordinating and promoting annual Health, Safety and Wellness Fair.
• Responsible for recruiting, training and managing the performance of nurses for the hotel clinics.
• Promotes health and safety programs, including injury prevention, long and short term disability and coaches departments on the hotelsaEUR(TM) modified work program.
• Maintains good working relationships with the management team while maintaining confidentiality and quality patient care.
• Will initiate visa medical and occupational health processing at the Dubai Municipality with an eye towards cutting the CompanyaEUR(TM)s medical expenditures and ensuring a smoother flow of medical procedure.
• Will initiate community service in coordination with the Dubai Municipality such as Clean Up The World, blood donation and an Earth Hour campaign.

Operations: * Maintains a fully supplied clinic (i.e. medicines, first aid apparatus etc.) and staff accommodation clinic as well as keeping a systemic medical file for all staff.

• Ensures a clean and safe working environment, by participating in any ongoing safety programs.
• Works hand in hand with the Government Relations Department towards issues related to the medical clinics and medical licenses.
• Attends to staffaEUR(TM)s medical needs.
• Main point of contact whenever a major medical decision/procedure is to be carried out on the patientaEUR(TM)s behalf.
• Promotes awareness of health, safety and wellness to reduce work-related injuries and illness.
• Will help pre-screened/reference check candidate
• Negotiations benefits rates with underwriters

Administration: * Distribute benefits and pension notices to eligible employees monthly, and cross-check/follow up to ensure all eligible employees have applied/waived pension and benefits.

• Ensures Employee action forms and benefits commencement dates are accurate for salaried hires or transfers or re-hires and likewise ensures and transferring and terminated forms are process accurately.
• Audits enrolments, waivers, terminations and billings by insurance monthly, quarterly and annually, ensure the accuracy of records.
• Facilitates, organizes and administers New Hire sign in.
• Responsible for processing all the necessary papers for reimbursement.
• Tracks and reports monthly summary of incidents and safety statistics, championaEUR(TM)s hotelaEUR(TM)s prevention of lost-day claims, by probing incidents and reporting for standards.
• Files all general documents and correspondence and ensures the confidentiality in all matters relating to the Human Resources department.
• Update employee records in regards to incident report, and short - term disability days and leave accumulated days.
• Authorizes and controls sick leave of employees at all levels.
• Completes payroll data entry in a timely manner

Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:

• Ensure proper care of all equipment and furniture entrusted for Heartists use.
• Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.
• Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.
• Respects and ensures respect of the hotel's commitments to the "Environment Charter" of Planet 21 program (saving energy, recycling, sorting waste etc).
• Understands and strictly adhere to the Rules & Regulations established in the Heartists Handbook and the HotelaEUR(TM)s policy on Fire, Hygiene, Health and Safety.
• Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.
• Does not disclose any financial information or any other information of the Accor Hotels.

Our Values

Our values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures- the sense of hospitality and service, our strength and nourishment of the GroupaEUR(TM)s success worldwide.

Guest Passion

We obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.

Sustainable Performance

We believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit.

Respect

We are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet.

Spirit of Conquest

Our guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.

Trust

Hospitality is a team sport, and weaEUR(TM)re stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.

Innovation

We dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and make it possible.