Swim Instructor

United Arab Emirates, United Arab Emirates

Job Description

Role Execution:

\xc2\xb7 To provide market leading swim expertise and the motivation to enjoy swimming to our membership base.

\xc2\xb7 To exceed Fitness First member expectations through ensuring attentiveness during their swim class, assisting them with correction, instruction on drill execution that will maximize water understanding and stroke development.

\xc2\xb7 Demonstrate a high standard of instruction and technique in the execution of all swim training in accordance with the Fitness First Swim Academy guidelines and SOPs.

\xc2\xb7 Support all club events and actively promote Fitness First Swim Academy services.

\xc2\xb7 Maintain relevant communication channels with members and swimmers in order to accommodate feedback/criticism and ensure members feel welcome and valued building rapport with both.

\xc2\xb7 Use members\xe2\x80\x99/parents\xe2\x80\x99 names when interacting with them \xe2\x80\x93 politely introduce yourself with members/parents you do not know. Get to know both the children\xe2\x80\x99s and parents\xe2\x80\x99 names. Building these relationships to keep retention of swimmers.

\xc2\xb7 Have a clear understanding of our business\xe2\x80\x99 game plan and winning ways

\xc2\xb7 To encourage continuous progress, achievement and growth.

\xc2\xb7 To enable each student to realize their potential by testing their limits.

\xc2\xb7 To maintain a high level of customer service and safety in and around the pool.

\xc2\xb7 To ensure our brand standards are upheld in and around the pool and club.

Training and Development:

\xc2\xb7 Undergo and complete certification for Swim Training as necessary. STA Level 2 Award to STA Level 2 Certificate, STA Level 2 Award in Safety Award for Teachers and ongoing Seminars - (Risk Assessment, Customer Care, Safeguarding Children, Young People and Vulnerable Adults).

\xc2\xb7 In Depth knowledge of My Zone including using the belt at least 2000 MEPS monthly.

\xc2\xb7 Have a genuine interest in all of the latest developments in the swim industry and ensure that your product knowledge is up to date at all times.

\xc2\xb7 Consistent 121s biweekly with NAM and CGM to focus on the business and to ensure continuous professional development.

\xc2\xb7 Consistent Monthly QCCs with CGM to ensure continuous improvement

Minimum Performance Criteria:

\xc2\xb7 Fully understand company Fitness KPIs.

\xc2\xb7 Wear full Fitness First uniform provided at all times.

\xc2\xb7 Conduct Group Training and or Private Swim Teaching (quota of 200 swimmers per month).

\xc2\xb7 Completion of all administration requirements e.g. CoursePro, Manual Register, Assessment Tracking Sheet, Online Register.

\xc2\xb7 Full utilization of success diary i.e. critical path, business plan, 1-2-1 Figures, diary.

\xc2\xb7 Maintain brand standards in and around the pool and club.

\xc2\xb7 Provide market leading swim training expertise.

\xc2\xb7 Maintain a minimum of 75% occupancy in the classes. Able to manage your class schedule to ensure your average occupancy in the class.

\xc2\xb7 Follow up from Assessments with swimmers who have either not booked or did not attend an assessment.

Performance Administrative Functions:

\xc2\xb7 Monthly Goal Setting complete with CGM and NAM (1-2-1).

\xc2\xb7 Update CoursePro Assessments daily.

\xc2\xb7 Assist FOH staff with information and administrative functions.

\xc2\xb7 Inform all private swimmers of forthcoming expiry of private lessons and complete the needful contract extension form with all pertaining documents i.e. medical or travel evidence to support the extension request.

\xc2\xb7 Inform all swimmers of forthcoming expiry of group swimming lessons and assist with the \xe2\x80\x98top up\xe2\x80\x99 payment as required to complete the swim season.

\xc2\xb7 Inform all members at the beginning of their course of the terms and conditions of the no cancellation policy.

\xc2\xb7 Inform all members at the beginning of their course of the terms and conditions of the make-up policy, specifically that they must inform you of a cancelled session prior to that lesson and that a makeup lesson must be rescheduled within 2 weeks of the missed lesson, subject to availability.

\xc2\xb7 By the 25th of a calendar month, provide a copy of your next month\xe2\x80\x99s business plan with all new swimmers and renewal swimmers. All should be provided with accurate dates and figures in order for to manage the overall business for the next month.

\xc2\xb7 At the end of a calendar month, provide all private swimming lessons \xe2\x80\x98white copies\xe2\x80\x99 with all client signatures to Swim Academy Administration staff so that they can audit all lessons prior to commission approval.

Effectively Liaise with all other departments and club members:

\xc2\xb7 One Team - Promote efficiency and team spirit in all departments.

\xc2\xb7 Own It - Take ownership of your swim classes and club i.e. inform your CGM and/or NAM of any maintenance or general issues that occur.

Live the Brand - Promote our brand and your club at all times, even when you are outside of working hours

Qualifications

Role Execution:

\xc2\xb7 To provide market leading swim expertise and the motivation to enjoy swimming to our membership base.

\xc2\xb7 To exceed Fitness First member expectations through ensuring attentiveness during their swim class, assisting them with correction, instruction on drill execution that will maximize water understanding and stroke development.

\xc2\xb7 Demonstrate a high standard of instruction and technique in the execution of all swim training in accordance with the Fitness First Swim Academy guidelines and SOPs.

\xc2\xb7 Support all club events and actively promote Fitness First Swim Academy services.

\xc2\xb7 Maintain relevant communication channels with members and swimmers in order to accommodate feedback/criticism and ensure members feel welcome and valued building rapport with both.

\xc2\xb7 Use members\xe2\x80\x99/parents\xe2\x80\x99 names when interacting with them \xe2\x80\x93 politely introduce yourself with members/parents you do not know. Get to know both the children\xe2\x80\x99s and parents\xe2\x80\x99 names. Building these relationships to keep retention of swimmers.

\xc2\xb7 Have a clear understanding of our business\xe2\x80\x99 game plan and winning ways

\xc2\xb7 To encourage continuous progress, achievement and growth.

\xc2\xb7 To enable each student to realize their potential by testing their limits.

\xc2\xb7 To maintain a high level of customer service and safety in and around the pool.

\xc2\xb7 To ensure our brand standards are upheld in and around the pool and club.

Training and Development:

\xc2\xb7 Undergo and complete certification for Swim Training as necessary. STA Level 2 Award to STA Level 2 Certificate, STA Level 2 Award in Safety Award for Teachers and ongoing Seminars - (Risk Assessment, Customer Care, Safeguarding Children, Young People and Vulnerable Adults).

\xc2\xb7 In Depth knowledge of My Zone including using the belt at least 2000 MEPS monthly.

\xc2\xb7 Have a genuine interest in all of the latest developments in the swim industry and ensure that your product knowledge is up to date at all times.

\xc2\xb7 Consistent 121s biweekly with NAM and CGM to focus on the business and to ensure continuous professional development.

\xc2\xb7 Consistent Monthly QCCs with CGM to ensure continuous improvement

Minimum Performance Criteria:

\xc2\xb7 Fully understand company Fitness KPIs.

\xc2\xb7 Wear full Fitness First uniform provided at all times.

\xc2\xb7 Conduct Group Training and or Private Swim Teaching (quota of 200 swimmers per month).

\xc2\xb7 Completion of all administration requirements e.g. CoursePro, Manual Register, Assessment Tracking Sheet, Online Register.

\xc2\xb7 Full utilization of success diary i.e. critical path, business plan, 1-2-1 Figures, diary.

\xc2\xb7 Maintain brand standards in and around the pool and club.

\xc2\xb7 Provide market leading swim training expertise.

\xc2\xb7 Maintain a minimum of 75% occupancy in the classes. Able to manage your class schedule to ensure your average occupancy in the class.

\xc2\xb7 Follow up from Assessments with swimmers who have either not booked or did not attend an assessment.

Performance Administrative Functions:

\xc2\xb7 Monthly Goal Setting complete with CGM and NAM (1-2-1).

\xc2\xb7 Update CoursePro Assessments daily.

\xc2\xb7 Assist FOH staff with information and administrative functions.

\xc2\xb7 Inform all private swimmers of forthcoming expiry of private lessons and complete the needful contract extension form with all pertaining documents i.e. medical or travel evidence to support the extension request.

\xc2\xb7 Inform all swimmers of forthcoming expiry of group swimming lessons and assist with the \xe2\x80\x98top up\xe2\x80\x99 payment as required to complete the swim season.

\xc2\xb7 Inform all members at the beginning of their course of the terms and conditions of the no cancellation policy.

\xc2\xb7 Inform all members at the beginning of their course of the terms and conditions of the make-up policy, specifically that they must inform you of a cancelled session prior to that lesson and that a makeup lesson must be rescheduled within 2 weeks of the missed lesson, subject to availability.

\xc2\xb7 By the 25th of a calendar month, provide a copy of your next month\xe2\x80\x99s business plan with all new swimmers and renewal swimmers. All should be provided with accurate dates and figures in order for to manage the overall business for the next month.

\xc2\xb7 At the end of a calendar month, provide all private swimming lessons \xe2\x80\x98white copies\xe2\x80\x99 with all client signatures to Swim Academy Administration staff so that they can audit all lessons prior to commission approval.

Effectively Liaise with all other departments and club members:

\xc2\xb7 One Team - Promote efficiency and team spirit in all departments.

\xc2\xb7 Own It - Take ownership of your swim classes and club i.e. inform your CGM and/or NAM of any maintenance or general issues that occur.

Live the Brand - Promote our brand and your club at all times, even when you are outside of working hours

Landmark Group

Beware of fraud agents! do not pay money to get a job

MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1643788
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    United Arab Emirates, United Arab Emirates
  • Education
    Not mentioned